As a VPN Administrator, manage and troubleshoot B2B IPSec VPN connections, collaborate with teams, and enhance network performance for secure patient data exchange.
Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 12,000+ provider organizations and 300+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.
Opportunity & Impact
As a VPN Administrator at Redox, you’ll play a key role in our mission to revolutionize patient data exchange across the healthcare ecosystem. Your expertise in managing business-to-business IPSec VPN connections will be instrumental in ensuring the secure and reliable transfer of critical and sensitive patient data, supporting the success of our mission. You’ll oversee our Libreswan VPNs, enabling seamless communication across hundreds of healthcare systems. By collaborating with cross-functional teams, you’ll also help shape our future connectivity strategies, fueling Redox’s growth and impact in the industry.
Job Responsibilities
- Configure and manage B2B VPN tunnels to facilitate client connections
- Monitor network performance, troubleshoot issues, and ensure high availability optimal connectivity
- Collaborate with cross-functional teams to identify and address current and future network requirements, aligning solutions with business objectives
- Create and maintain documentation, including network diagrams, troubleshooting and support procedures, and configuration guidelines
- Evaluate and recommend new technologies or tools to improve network performance and reliability
- Directly assist external customers encountering network connectivity issues via phone call or asynchronous communication
- Provide network operations and troubleshooting support and guidance to internal teams
- Participate in an after-hours on-call rotation
- Participate in team ticket triage and perform initial troubleshooting to ensure timely response and resolution
- Assisting with additional team responsibilities where necessary
Required Skills & Experience
- 3+ years of professional experience with expertise building, managing, troubleshooting, and providing customer support for B2B IPsec VPN connections
- Strong theoretical and applied knowledge of layer 2, 3, and 4 protocols, with an emphasis on TCP, UDP, and, most importantly, IPsec
- Proficiency with the Linux command line, basic scripting, and networking and firewalling software such as iptables or nftables, tcpdump, wireshark, netcat, etc
- Strong analytical and problem-solving skills, with a keen attention to detail
- Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment
Preferred Skills
- Experience with Libreswan, specifically, or other Linux-based VPNs
- Experience with SumoLogic’s query language
- Familiarity with Github, Python, and/or Typescript
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified
About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
Thank you for your interest in Redox!
#LI-TA1
Top Skills
Git
Ipsec
Iptables
Libreswan
Linux Command Line
Netcat
Nftables
Python
Tcpdump
Typescript
Wireshark
Similar Jobs
HR Tech • Information Technology • Software
The Sales Manager will lead a team of Account Executives to drive revenue growth, manage performance, and enhance team culture through coaching and strategic execution.
Top Skills:
GongSales Engagement PlatformsSalesforce
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Sales Development Representatives at Dandy will qualify leads and drive sales for the growing dental practice technology firm. They will use various channels to connect with prospects and track sales activities to meet performance targets.
Top Skills:
OutreachSalesforce
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Client Executive drives sales in K-12 IT solutions, builds partnerships, exceeds financial goals, and mentors peers while engaging with clients.
Top Skills:
CiscoEmcHpIbmMicrosoft
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories