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Monks is recognized as an industry leader, redefining the future of marketing by combining the highest quality creative talent with cutting-edge technology. We partner with ambitious brands to drive business transformation, using AI, data, and emerging tech to create culturally relevant customer experiences. We're looking for a forward-thinking VP, Group Account Director to spearhead client engagements centered on innovation.
About the Role
As a VP, Group Account Director, you will lead client relationships focused on innovative content solutions. This unique role sits at the intersection of client partnership, operational leadership, and creative innovation.
In this role, you’ll partner with cross-discipline experts to win, implement and grow new client partnerships rooted in AI production. You will work closely with creative and technology teams to identify, propose and deliver new uses of technology to address client business needs and push the boundaries of what is possible in marketing (and how).
You will also drive and continuously optimize processes and commercial offerings that support successful and profitable AI-centric projects and partnerships.
You’ll be an expert in Monks latest work and capabilities, as well as the latest developments within the category.
Additionally, the VPGAD will act as a trusted advisor to senior client stakeholders to drive innovation, margin growth, and long-term value. You’ll lead a cross-functional team that includes account, creative, and operational talent, and ensure every facet of the relationship, from day-to-day delivery to long-term transformation, is world-class.
You will be expected to set and execute a strategic growth agenda, penetrate new business units, and expand our footprint across business units, capabilities, and deliverables. Internally, you'll serve as a senior operator, designing and evolving workflows, scaling AI-powered efficiencies, and partnering with executive leadership to shape the future of how we deliver.
Responsibilities:
- Own the client relationship including the fiscal health and overall growth.
- Understand the full breadth of Monks’ capabilities and how to orchestrate compelling solutions for varying client needs
- Become a trusted partner, understanding clients’ business challenges and be able to articulate strategies to address those needs
- Collaborate with your subject matter expert colleagues to produce great work.
- Set and manage processes related to account operations including finance, resourcing, forecasting, and client business reporting
- Drive organic growth by expanding into new departments, channels, and services.
- Lead commercial negotiations and pricing strategy in partnership with finance and legal.
- Represent the agency in executive-level meetings, QBRs, and joint business planning sessions.
- Lead production forecasting, resourcing strategy, and capacity planning in partnership with studio and operations leads.
- Drive adoption and integration of AI in a long-term, sustainable manner across new and existing client partnerships.
- Maintain working knowledge of AI-powered tools and platforms, advancements in the industry and their applications in marketing.
- Continuously refine and enforce scalable Ways of Working that maximize operational efficiency without compromising creativity.
- Lead the development of AI and tech-enabled marketing strategies including personalization, predictive analytics, generative content, and automation.
- Stay at the forefront of emerging marketing technologies and trends, bringing innovative ideas and opportunities to clients and internal teams.
Commercial & Strategic Growth
- Set and deliver against revenue growth targets, margin optimization goals, and operational KPIs.
- Help define and refine commercial approach to AI-driven work, ensuring pricing and models evolve as our offerings change.
- Help shape proposals for new client engagements and cross-sell opportunities.
- Identify and capitalize on upsell opportunities across the account.
Creative Production Oversight
- Comfortable leading large-scale, multi-format creative production programs, ensuring alignment with brand, channel, and business priorities.
- Champion creative excellence while balancing speed, scalability, and cost-efficiency.
- Act as executive sponsor for key programs and campaign launches, ensuring integration across creative, production, and delivery.
People & Culture
- Serve as a cultural ambassador, upholding the values of our collective, inspiring your teams, and driving collaboration across regions and functions.
- Support succession planning and talent development to build a sustainable leadership pipeline.
- 12+ years of increasing levels of responsibility in marketing leadership positions at agencies and/or client organizations.
- Minimum of two to three years agency experience within the last ten years of employment.
- Proven experience with AI applied to content development.
- Leadership skills that inspire others to want to work with and for you.
- Proven track record of managing and growing multi-million dollar global accounts.
- Outstanding communication and presentation skills that ensure our message is always clear and compelling to our client partners.
- Multi-channel digital-first client campaign experience.
- Operationally minded and comfortable designing systems that scale across regions and capabilities.
- Self driven, able drive progress in sometimes ambiguous circumstances.
- Collaborative and persuasive leadership, able to manage large groups of senior stakeholders.
- Nice to have: Background in digital transformation or consultancy roles.
Success in This Role is Measured By
- Client satisfaction and long-term partnership health
- Revenue growth and profitability
- Expansion of AI solutions across new brands, business units, channels, and services
- Operational efficiency and production scalability
- Team engagement and development
- Mained expertise in innovation and AI-driven transformation
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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Benefits
- Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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