VP, Compensation Delivery & Operations

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
VP, Compensation Delivery & Operations
Job Description
The, VP, Compensation Delivery & Operations role will lead the successful delivery of our compensation programs, including, base pay, annual incentive plans, stock plan, annual sales incentive (sip) administration to ensure service excellence. This role is responsible for the overall administration and operations of compensation programs at Mastercard, working closely with the rewards design team, external vendors, and internal Shared Service Center and P&C technology stakeholders, to optimize processes, manage risk, and deliver an exceptional employee experience.
Responsibilities
Ensure successful delivery of compensation programs globally, managing annual cycles, (mid-year and year-end), including base salary management and variable pay plans (base salary planning, annual bonus plans, equity plan and executive rewards)
Ensure operational excellence and optimal employee experience by identifying friction points and improving processes, in partnership with vendors and internal stakeholders
Staying abreast of global regulatory requirements and policy changes in the equity space, assessing implications on delivery practices, recommending and applying changes as needed to ensure compliance
Responsible for optimization and effectiveness of compensation platforms including the Compensation Administration System and Market Pricing Database.
Responsible for annual sales incentive compensation (SIP) administration
Collaboration with Total Rewards partners and People Business Partners to support delivery needs, including data and reporting and issues management
Monitors performance and manages risk associated with vendors, and contributes to evaluation and selection of new vendors
Interfaces with GBSC to ensure effectiveness of inquiry management and manages governance around escalation processes
Measures the service levels provided to employees and managers and focuses continuous improvement efforts in partnership with Total Rewards leaders
Liaises with payroll team and finance to ensure smooth execution of programs through clear accountability, workflows, and auditing of processes
Executes operating reviews for compensation delivery team, takes leadership role in service delivery guild, and contributes to culture building across the people operations and insights team
Motivates and develops the compensation delivery team to ensure optimal productivity, engagement, and capability to drive the future of the function
Ensures knowledge transfer and insights across team, to reduce operational risk and promote career development opportunities within and across People & Capability
Qualifications and Experience
Leadership experience in implementation and administration of compensation programs at a large global company
Strong working knowledge of rewards platforms, vendors, and industry best practices
Proven ability to set and execute on a vision and lead a global team in an HR function
Track record of working cross-functionally and collaboratively at all levels
Risk management capabilities and audit experience desirable
Key Competencies
Compensation subject matter expert with deep understanding of compensation systems and technology
Agile and high degree of initiative; effectively handles multiple demands with speed and accuracy
Attention to detail, ability to juggle competing priorities during heavy compensation cycles/processes
Excellent project management skills and operational data-driven mindset
Able to quickly establish trust and credibility across working teams COE, TR Partners, Shared Services.
Inspirational and empathetic leader; manages and mentors' team to execute goals and objectives.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges