Manage day-to-day operations for a remote telehealth clinic: support people operations (onboarding/offboarding, payroll, system access), perform light reporting and knowledge-base maintenance, handle basic client and technical support, and assist troubleshooting to ensure smooth clinical and business operations.
Lead with Care. Empower Families.
Manatee is a family-first, virtual clinic providing therapy, coaching, and tools to empower modern families. As our (Virtual) Office Manager, you’ll support creating a seamless and supportive experience for our clients and team members-alike.
About the Role:The Virtual Office Manager will play a key role in ensuring smooth day-to-day operations of our telehealth practice. This role spans a variety of administrative and operational areas, including people operations, light reporting, and customer service.
What You’ll Do:- People Operations Support:
- Partner with the Clinical Operations Manager to execute onboarding and offboarding processes (issuing laptop, granting systems access, etc).
- Support payroll, system access, and related employee needs.
- Reporting and Administrative Tasks:
- Support business and clinical operations with reporting and ad-hoc analysis (light)
- Support Clinical Operations Manager in building and maintaining an internal knowledge base for team resources
- Customer and Technical Support:
- Respond to basic client and technical inquiries, escalating as necessary (ex: password reset, adding a new account, etc)
- Assist with troubleshooting minor technical issues
- Highly organized, detail-oriented, and proactive
- Comfortable learning new systems and processes
- Natural problem solver who thrives in fast-paced, dynamic environments
- Familiar with basic office tech (gSuite, Slack, etc) and learning new platforms
- Skilled at managing multiple priorities and deadlines
- Hours: ~20 hrs / week (will vary and open to increasing/evaluate contract to hire based on performance and company needs)
- Compensation: $20/hr
- Remote-First: Work from anywhere
- Growth Opportunities: Join at a pivotal stage and help shape the future of family mental health care.
- Mission-Driven Team: Be part of a diverse, ambitious group passionate about improving lives.
- Children First: They are our focus and future.
- Diversity as Strength: Inclusion fuels innovation.
- Embrace Growth: Challenge and change are necessary.
- Kindness Always: It’s the foundation of everything we do.
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Serve as the field technical authority bridging enterprise AI and security: drive AI security strategy, lead demos and POVs, advise on LLM/RAG/agent risks and data protection, influence product roadmap, and create reusable enablement assets to scale sales and secure production AI deployments.
Top Skills:
AgentsApi IntegrationsCloud-Native Security PlatformsData Loss Prevention (Dlp)Llm ApisLlmsModel Context Protocol (Mcp)Prompt WorkflowsRetrieval-Augmented Generation (Rag)Zero Trust
Cloud • Information Technology • Security • Software • Cybersecurity
Lead field-facing AI security strategy for enterprise customers: architect solutions, deliver demos/POVs, advise on LLM/RAG/agent security, prevent data exposure, and scale enablement across sales and product teams.
Top Skills:
AgentsApi IntegrationsCloud-Native Security PlatformsDlpLlm ApisLlmsMcp (Model Context Protocol)Prompt WorkflowsRagZero Trust
Cloud • Information Technology • Security • Software • Cybersecurity
Serve as field-facing technical authority on enterprise AI security: define AI technical strategy, design and deliver tailored demos/POVs, advise on LLM/RAG/agent risks and data protection, feed product roadmap, and create reusable enablement assets and training for sales and engineering teams.
Top Skills:
Agentic AutomationApi IntegrationsCloud-Native Security PlatformsData Loss Prevention (Dlp)GenaiLarge Language Models (Llms)Llm ApisModel Context Protocol (Mcp)Prompt WorkflowsRetrieval-Augmented Generation (Rag)ScriptingZero Trust
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
