Virtual Nurses will provide patient triage and navigation using AI workflows, assess patients, and ensure timely care escalation while documenting interactions.
About OutcomesAI
Founded in 2024, OutcomesAI supercharges nursing teams by providing Healthcare AI Agents and Clinical Services that enable safe, scalable, and more cost-effective patient care – anytime, anywhere. We partner with health systems, medical groups, and virtual care organizations to expand care access, improve care capacity, and reduce the costs to deliver care.Our team is guided by a simple philosophy: combine human compassion with intelligent technology to achieve better outcomes for patients and clinicians alike. We value clarity, discipline, and consistency in our work—and view our nurses as trusted clinical leaders who bring both critical thinking and heart to the forefront of virtual care.
About the Role
OutcomesAI is seeking experienced and detail-oriented Virtual Registered Nurses to provide patient triage and navigation through AI-powered workflows. In this role, you’ll use your clinical expertise and assessment skills to guide patients safely to the right level of care—leveraging AI technology that enhances your workflow, prioritization, and documentation. This position combines the art of nursing assessment with the science of structured decision support. You’ll evaluate patient-reported symptoms, apply evidence-based triage protocols, and ensure timely escalation to the appropriate care setting. You will directly contribute to improving patient safety, reducing unnecessary ER utilization, and strengthening the patient experience through empathy, efficiency, and excellent communication.
What You'll Do
- Monitor RPM patients through connected devices and symptom reports.
- Interpret biometric data trends (BP, HR, weight, oxygen saturation, etc.) to assess patient stability.
- Conduct virtual nursing assessments and determine when escalation or intervention is required.
- Perform structured triage assessments using AI-guided workflows and evidence-based protocols.
- Follow approved escalation pathways while exercising sound nursing judgment.
- Provide coaching, health education, and motivational support to promote patient self-management.
- Communicate clearly and empathetically with patients about their symptoms, care plans, and next steps.
- Coordinate with physicians, on-call providers, or care teams as needed to ensure safe handoffs.
- Accurately document patient interactions, reasoning, and disposition within clinical systems.
- Participate in workflow optimization and team-based improvement initiatives.
Requirements
- Active, unrestricted RN license in a compact state (multi-state licensure preferred).
- Minimum 3 years of nursing experience in Remote Patient Monitoring, Triage, ER, urgent care, or similar settings.
- Demonstrated ability to interpret and respond to biometric data trends and symptom changes.
- Strong clinical assessment skills and the ability to balance protocol adherence with independent critical thinking.
- Excellent communication skills—able to convey clinical information calmly and compassionately.
- Tech-savvy and comfortable using virtual care platforms and digital documentation systems.
- Ability to work independently while collaborating closely with virtual and in-person care teams.
- Enthusiasm for leveraging AI tools to enhance clinical care, not replace human connection.
Why Join Us?
- Be part of a pioneering virtual nursing team redefining patient monitoring and triage through AI-enabled workflows.
- Work fully remote with flexible scheduling models to fit your lifestyle.
- Help patients access timely, appropriate care while reducing system burden and cost.
- Collaborate with a supportive, mission-driven organization built by nurses and clinicians for nurses.
Top Skills
Ai Technology
Digital Documentation Systems
Virtual Care Platforms
OutcomesAI Boston, Massachusetts, USA Office
Boston, MA, United States, 02110
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