Virtual Instructional Coach

About Stepful: Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.

Live learning is an integral part of students’ learning experience at Stepful. Our synchronous modality is what differentiates us from other self-paced online programs. We believe in active learning, whereby our students interact with their instructors in live classes.

About Our Instructors

A Stepful instructor inspires and engages students from day 1 to graduation. They are motivating, high-energy, and supportive. They break down difficult concepts, bring real-life examples from their experience, and share compelling stories with students. Unlike traditional teaching roles, a Stepful instructor is only responsible for the delivery of the content. The Learning Team develops curriculum, lesson plans, and assessments.

The Role

Our goal is for every student to receive a consistently high-quality, positive learning experience, regardless of their instructor. We are looking for an Instructional Coach with demonstrated success in teacher and student growth to support our new instructors.

As a Stepful Instructional Coach, you will deliver virtual coaching cycles to drive growth in instructor success metrics, including a live instruction rating. You will communicate with both Learning Program Managers and Instructor Managers to inform metrics analysis and curriculum updates. This is a remote, contract position.

What You’ll Do

• Lead instructor onboarding and monitor engagement with the Instructor Academy

• Conduct 1:1 and group onboarding sessions with new instructors

• Conduct bi-weekly coaching cycles with new instructors

• Report to a member of the Learning Team to share the impact of your coaching and any other findings

• Monitor changes to instructor metrics in response to coaching, such as live instruction rating (from student survey), live class attendance, and weekly pass rate

• Support implementation of live learning initiatives, such as updates to lesson flows

Minimum Qualifications

• At least 5 years of classroom or online teaching experience

• Demonstrated effectiveness as a teacher, instructional coach, and/or academic leader in improving student outcomes

• Ability to determine and carry out specific coaching strategies to help online instructors grow and see improvement in their student outcomes

• Experience teaching and leading diverse student populations

• Ability to quickly build relationships and rapport with diverse adult learners

• Ability to commit 20 hours per week

• Stellar writing and communication skills

• Familiarity with Google Drive and Google Documents

• Excellent organizational skills and ability to meet deadlines

• Receptiveness to constructive feedback on style and substance

Preferred Qualifications

• An education-related Master’s degree or higher

• Previous teaching experience in an online environment

• Previous coaching or professional development experience for online instructors

• Professional development, certification, or coursework in inclusive education, universal design for learning (UDL), or exceptional education

• Experience teaching students with disabilities or supporting instructors who work with diverse learners

• Knowledge of accessibility best practices in online learning environments

• Familiarity with assistive technologies and accommodations in virtual classrooms

Bonus Points if you have:

• Experience teaching adult learners

• Experience in an allied health care role or health care education

Job Types: Contract, Part-time, Remote

Salary: $35-$45 per hour

Commitment: 20 hours per week

Schedule: Flexible hours for asynchronous work, plus some availability for weekly meetings during EST business hours

At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.