The Virtual Assistant will assist with customer onboarding, respond to client requests, address ordering issues, and support team tasks.
This is a remote position.
- Working hours will be Mon to Fri 4:00pm to 11:00pm, Saturday - 4:00pm to 8:00pm (EST) and Sundays will be off
- To help with onboarding customers.
- Responding to client requests.
- Reaching out to customers having ordering issues.
- Work closely with team members to complete tasks. Lead generation
Requirements
- Strong English written and verbal communication skills.
- Organizing client files using Zoho Workdrive & Google Drive and Zoho CRM
- Presentation preparation in Zoho Presentation & Google Slides
- Candidate with experience from IT background will be preferred
Benefits
- Friendly Environment
- Guaranteed Growth
- Flexible work environment
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
