Manage a portfolio of high-end matchmaking clients through weekly check-ins, compatibility-based matching, coaching, date coordination, follow-ups, and CRM documentation. Support client upgrades and renewals while assisting with profile reviews, recruiting matches, launch events, and light event planning. The role requires exceptional interpersonal skills, organization, conflict resolution, technology proficiency, and at least five years of successful matchmaking experience.
When We First is the first dating app designed by an experienced matchmaking executive. We uniquely combine a dating app with a high-end matchmaking service, helping clients foster meaningful relationships with the perfect blend of advanced technology and expert human interaction.
WHY JOIN US?
At When We First, you will be at the forefront of innovation in the dating industry. As a brand-new, female-founded company with over 14 years of experience in the dating industry and 20 years in tech and wellness, our executive team is passionate about blending human interaction with technology. You’ll work alongside dedicated professionals helping people form meaningful connections, all while enjoying the flexibility of a fully remote position. Join us in shaping the future of matchmaking!
The When We First VIP Matchmaker is an experienced, motivated matchmaking professional comfortable providing exceptional service to high-end clients in a dynamic, team-oriented start-up environment. You will manage a portfolio of high-end matchmaking clients, conducting regular check-ins, coordinating dates, and providing coaching.
KEY RESPONSIBILITIES
- Maintain a portfolio of matchmaking clients, conducting weekly check-ins (via phone, text, email, video call, or in-app messaging) and facilitating coaching sessions as needed. Match clients based on compatibility, relationship goals, and preferences.
- Ensure that client profiles and activity are kept up-to-date and accurate in the CRM.
- Coordinate dates for clients, making reservations and communicating details to each party.
- Track date schedules and ensure timely follow-up with clients and matches.
- Upgrade or renew matchmaking clients as appropriate to meet client's goals and needs.
Other Responsibilities
- During the launch phase, embrace an all-hands-on-deck approach, assisting with various tasks as needed, including: profile reviews, recruiting matches for clients (both inside and outside the app), and light event planning.
- Attend launch/recruiting events in your region.
QUALIFICATIONS
- At least five years of proven success in matchmaking.
- A proven track record of working successfully with high-end clients in the matchmaking industry, including coaching experience. Coaching certification a plus.
- Strong client service background and ability to create and maintain a positive team environment.
- Experience working in both face-to-face and remote environments.
- Excellent interpersonal, communication, and conflict resolution skills.
- Proficiency with technology, including CRM systems (especially Salesforce), Outlook, and softphone technology, with a willingness to learn new systems.
- Ability to multitask and manage client and team relationships in a fast-paced, tech-driven environment.
- Organized, detail-oriented, and thorough in documenting interactions.
- Demonstrated leadership competency and the ability to continuously improve professional skills through self-education, training, and webinars.
COMPENSATION
Base salary is commensurate with experience. Total compensation includes base plus incentives/commissions.
Total comp range: $60k-$100+k
Similar Jobs
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Owns Deepgram’s North American events and field marketing portfolio, including 20+ trade shows, conferences, partner programs, executive events, roadshows, and account-based initiatives. Responsibilities include event strategy, budgeting, vendor and contract management, partner funding, brand activations, sales enablement, pipeline attribution, lead routing, ROI analysis, and post-event reporting. The role partners closely with Sales, Demand Generation, Product Marketing, alliances, and Marketing Operations, while developing AI-powered workflows and supporting the Deepgram Speak event series.
Top Skills:
AIAWSCrm/Map IntegrationsEvent Registration PlatformsLead Retrieval ToolsMarketing AutomationMeeting Booking ToolsMobile Event AppsSalesforce
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Lead Deepgram’s enterprise demand generation function, owning sales-led pipeline targets, integrated campaigns, ABX programs, funnel optimization, partner co-marketing, re-engagement, attribution, and Sales alignment. Build campaign systems, scorecards, and playbooks; manage campaign planning across marketing teams; improve handoffs to SDRs and Sales; and hire and coach a high-performing team while remaining hands-on with strategy, briefs, reporting, and AI-enabled workflows.
Top Skills:
6SenseAIDemandbaseDreamdataGoogle AdsHubspotLinkedin AdsOutreachSalesforceSuperset
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Owns marketing and go-to-market analytics, KPI definitions, attribution, campaign and sales-play measurement, scoring-model evaluation, dashboards, and weekly leadership reporting. The role reconciles Salesforce, HubSpot, and attribution data; partners with data teams on source-of-truth datasets; and builds AI-powered analytics agents, automated reporting, anomaly alerts, and data-quality processes to guide budget and pipeline decisions.
Top Skills:
BizibleClaude CodeDbtDreamdataHockeystackHubspotMcp ServersN8NPythonSalesforceSQL
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
