VIP Gifting and Merchandising Associate

We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
Craft memorable experiences for our customers as a VIP Gifting & Merchandising Associate and ensure our VIP clientele receive exceptional gift experiences. In this role, you'll work closely with cross-functional teams to coordinate packaging designs, optimize fulfillment workflows, and maintain quality standards for all gifts. While managing our merchandising inventory, fulfillment, and shipping, you will play a pivotal part in the VIP Gifting department and our Hospitality and Events strategy.
What you'll do as a VIP Gifting & Merchandising Associate

• Handle fulfillment of gift requests and shipping logistics to ensure accurate and timely delivery to recipients.
• Partner with stakeholders to manage inventory and replenish stock of gifts and packaging materials, reordering as necessary to meet demand.
• Generate shipping labels, packing slips, and other documentation for outbound shipments and adhere to shipping regulations and compliance requirements.
• Partner with external vendors, suppliers, and fulfillment partners to ensure seamless integration of packaging and fulfillment processes while streamlining operations.
• Ideate gift packaging designs using various materials, techniques, and printing methods to create visually striking and functional packaging solutions.
• Leverage data and reports to optimize process efficiency and provide support for events and functions where VIP gifting and merchandising activities are involved.

What you'll bring

• At least 2 years of proven experience in supply chain management, warehouse operations, packaging, or fulfillment logistics.
• Comfortable working in a fast-paced environment with the ability to maintain high standards in packaging execution and fulfillment accuracy.
• Knowledge of shipping logistics, carrier services, and fulfillment operations is a plus.
• Proficiency in packaging design software, such as Adobe Illustrator or Photoshop, is a plus.
• Customer-first mindset with a focus on personalization.
• Willingness to travel as necessary.

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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 55,200.00 USD - 69,000.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.