Vice President/General Manager, Public Safety

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job. You'll have a career—and a purpose.
Join our team. It’s a great time to be a part of ZOLL!
Job Summary

The VP/GM, Public Safety/Alternate Care has overall responsibility for the Public Safety business unit within ZOLL Acute Care Technology. They are responsible for delivering short term business objectives and developing and executing strategies to be successful over the long term. They will have direct responsibility for many functions (e.g. sales, marketing) and will rely on a shared service for others.

The PS/AC Business Unit has direct commercial responsibility for business results in the U.S., Canada, Latin America, Europe and the Middle East.    They provide strategic leadership and direction to our entire global Public Safety business (including Japan and Asia Pacific)

This role will report to the President of Acute Care Technology and is expected to create and enforce a culture within their team that is consistent with that of ZOLL. He/she is expected to create a team which is truly focused on their individual customer segment, but do so in a way that cooperates and support all other business units and the global effort overall.

The VP/GM will provide support, leadership, and direction to ensure delivery of annual business/operating plans and outlined goals from the ZOLL leadership team. The GM is responsible for strategy, organizational structure, annual objective setting (across functions), budgets, financial outcomes, and critical success factors for their business.

Essential Functions:

• Develop and manage to appropriate financial targets and metrics, and do so in a manner that is consistent with overall financial controls at the company

• Design, recruit and manage teams to deliver results within the assigned geography

• Lead marketing efforts for the segment to ensure impactful positioning and programs that is aligned with the market opportunity and business strategy.

• Establish and maintain relationships with key customers

• Be actively involved in sales orientation and sales training programs

• Keep informed and educated on competitive offerings, new products, services, and other general information of interest to customers and co-workers

• Drive Mid-Term Planning for the business unit and be a major contributor to ACT’s strategic planning process

• Prioritize short term and long term development projects that would be most successful for customers.

• Demonstrate a deep understanding of ZOLL’s devices, products, and services with customers and prospects.

• Notify VPs, Management, and other key individuals of potential risks. Create and execute approved action plans to mitigate risks.

• Ensure compliance with company policies, procedures, and workflows. Also, ensure HIPAA compliance as needed.

• Identify key talent, recruit and retain key talent and ensure a culture which is consistent with that of ZOLL.

Required/Preferred Education and Experience

• Extensive experience in global distribution sales

• Familiarity with regulated medical devices is a plus, but not required

• Knowledge and experience with building a leading global brand and targeted “end user” marketing through all channels

Knowledge, Skills and Abilities

• Proven selling and customer relationship management skills with the ability to navigate a complex sales process

• Professional presence that influences desired results with both external and internal stakeholders. Builds successful relationships to achieve results through and with others.

• Passion and enthusiasm to develop deep understanding of customer needs and translate them into compelling business strategy

• Proven effective verbal, computer, written and presentation/communication skills

• Ability to quickly adapt and respond to job, environmental, and industry changes

• Collaborative Team player who puts needs of ZOLL first

• Takes initiative to make things happen. Has courage to take calculated risks

• A demonstrated track record of developing others through stretch assignments, training and trust

• Strong business acumen

• Ability to balance experience and technical expertise with appropriate humility. Be willing to learn from others and possess an openness to guidance and feedback

• Brings an intellectual curiosity to own work and that of the team.

• Demonstrate active listening skills and engage in dialogue with ZOLL leaders, colleagues, and staff to deeply understand issues, opportunities, ideas

• Demonstrated ability to move with agility from leadership of top-level strategy to hands-on problem solving

Travel Requirements

• Up to 40%

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.