Vice President, Strategy, Planning and Operations, Global Fraud and Communication Solutions

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Team Overview

Global Fraud Solutions and Communications Solutions help TransUnion deliver trusted identity, fraud prevention, and communications capabilities to customers across global markets. The teams are responsible for driving solution strategy, operational execution, business performance, and cross-functional alignment across regions.
This team reports to the Senior Vice President, Global Fraud Solutions and Communications Solutions and partners closely with Product, Finance, HR, Markets, and other corporate functions to advance enterprise priorities and support continued growth. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

Required Knowledge and Experiences

• 15+ years of experience in strategy, business operations, consulting, or related leadership roles, including 5+ years supporting senior executives and driving executive-level decision-making.
• Demonstrated experience working in a global, matrixed organization, with the ability to align regional and functional teams around shared business priorities.
• Strong experience in strategic planning, business operations, forecasting, executive governance, and performance management, with the ability to translate strategy into operational plans.
• Proven success leading large-scale transformation programs and cross-functional initiatives that require influence, coordination, and execution across multiple stakeholder groups.
• Experience acting as a Chief of Staff or equivalent strategic partner to senior leadership, including the ability to operate as a proxy, manage executive priorities, and drive leadership team alignment.
• Ability to bring clarity and structure to ambiguous environments, manage through complexity and change, and proactively address risks or operational challenges.
• Strong collaboration and influencing skills, with the ability to build trusted partnerships and drive outcomes without direct authority.
• Entrepreneurial mindset with a focus on continuous improvement, operational excellence, business performance, and execution.
• Advanced degree in a related field preferred; MBA preferred.

Required Technical Skills

• Strong executive reporting and business storytelling skills, with the ability to synthesize complex business topics into clear, actionable materials for senior leaders, the CEO, and Board-level audiences.
• Advanced business planning, forecasting, and performance management skills, including the ability to partner with Finance and Markets to refine plans and assess execution readiness.
• Strong operating rhythm and governance management experience, including monthly business reviews, leadership meetings, executive updates, and cross-functional forums.
• Proficiency with business productivity and reporting tools used to support executive communication, planning, prioritization, and operational tracking.
• Ability to analyze business performance, identify risks and gaps, and translate insights into practical recommendations and execution plans.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Experience supporting acquisition integration efforts, business integration planning, or enterprise-wide initiatives.
• Prior experience in fraud solutions, communications solutions, financial services, data, technology, or related industries.
• Experience partnering across Product Strategy, Finance, HR, Markets, and other corporate functions in a global organization.
• Strong change leadership skills, including the ability to support transformation efforts and improve ways of working across teams.
• Experience building scalable business operations processes in a fast-paced, growth-oriented environment.

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Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $193,500.00 - $406,500.00 *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

VP, Product Management

Company:

TransUnion LLC