Vice President, Revenue Cycle Strategy (Remote)

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

We are looking for a dynamic and experienced healthcare operations leader to serve as Vice President, Revenue Cycle Strategy & Innovation. You will report to Experian Health and bridge clinical and product strategy to drive innovation, improve client experience, and enhance operational outcomes across our Epic-related services and internal product lifecycle.

You will bring deep operational expertise in healthcare revenue cycle management (RCM), Epic build certification, and serve as both a strategic advisor and expert-in-residence, supporting plans across sales, governance, training, product discovery, and new ideas.

You'll have the opportunity, to lead:

Client-Facing Strategy & Governance

• Lead client-facing workflow consultations and documentation regarding Epic installations and ensure model fit across diverse client sizes.
• Be a strategic advisor for high-value Epic installations during the pre-sale phase, participating in executive governance to set expectations and establish partnerships.
• Represent Experian Health externally as an expert and spokesperson, contributing to marketing efforts, public relations, and industry visibility alongside other executives.

Epic & RCM Innovation Leadership

• Act as Experian Health's Epic strategy lead, collaborating to define and lead roadmap priorities related to Epic integrations.
• Use Epic administrator certification to assess optimization opportunities within client environments and support clients in engaging Epic TS resources.
• Promote the "RCM Expert in Residence" role to support early-stage product discovery, validate problem and solution spaces, and guide prioritization aligned with client needs.

Operational & Internal Program Development

• Develop and implement certification and training programs to uplift Rev Cycle expertise across internal staff.
• Support internal operations in identifying and evaluating opportunities for AI and automation applications across RCM workflows.
• Serve as an innovation partner to the Product and Innovation teams, guiding early discovery efforts, identifying client pain points, and evaluating adoption potential.

Performance Metrics & ROI Programs

• Collaborate with leaders (e.g., Marketing, Innovation, Product) on the "Metrics That Matter" ROI initiative, ensuring strategic agreement and performance measurement across Experian Health touchpoints.
• Provide insight and leadership on the development and validation of KPI frameworks that support accountability, visibility, and outcome-based optimization.

• 10+ years of healthcare revenue cycle operations leadership experience, within Healthcare Revenue Cycle Management and
  • Certified Epic build administrator or equivalent Epic certification with deep working knowledge of enterprise Epic environments.
  • Track record in executive client-facing roles, governance, and partner agreement in complex health systems.
  • Experience with product lifecycle, especially early discovery, validation, and go-to-market phases.
  • Experience guiding projects at the intersection of technology, innovation, and healthcare operations.
  • Leadership presence; comfortable presenting to senior clients and internal executives.
  • Highly collaborative mindset to lead projects across product, sales, marketing, and operations.
  • Experience within large regional health systems in operational leadership roles.
  • Exposure to or familiarity with product management concepts and processes, especially as they relate to software-based healthcare solutions.
  • Comfort serving as a public speaker, media representative, or expert in the healthcare RCM space.

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

This is a remote position.

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