Vice President of Revenue Cycle Operations

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Murray, Utah, R1® is a publicly traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. 

At R1 RCM, we are seeking a Vice President of Revenue Cycle Operations who will be accountable for the strategy and oversight of several diverse operational teams across several RPS service lines.  This requires close collaboration with leaders across the RPS organization from Commercial Sales, Operations, to Client Delivery. 

Every day in this role you will:

• Provide strategic leadership for the COE, ensuring excellent delivery domestically and globally, increasing customer satisfaction, and expanding initiatives for finding further opportunities with clients to drive value and increase margins.
• Team management responsibilities include direct management of Senior Directors, Directors, and Managers responsible for production of COE members.  
• Lead teams in enhancing operational efficiencies through cost optimization, improved operational processes, and revenue growth strategies.
• Foster strong partnerships with leaders across the RPS organization, including Commercial Sales, Domestic Operations, Global Operations, Client Delivery, and other teams responsible for inflow generation, workflow management, client escalation, and global operations.
• Ensure exceptional service delivery both domestically and globally, driving successful customer outcomes and identifying opportunities to enhance client value and increase margins.

To succeed in this role, you must have:

• Bachelor's degree required.
• 10+ years of direct relevant experience within healthcare provider operations, revenue cycle consulting, technology implementations, and/or process improvement; 8 years of people management experience
• Ability to travel as needed; note that travel scheduling is flexible and determined in collaboration with SVP of Underpayments or as situations require in-person meetings including international travel
• Ability to work in a fast-paced, team environment often with only high-level direction

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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