The Operations Specialist will manage backend operations, execute processes to support automated fundraising, and assist with technical and customer tasks.
Version2.ai Operations Specialist
Overview
Givzey’s Version2.ai is seeking an Operations Specialist to join its autonomous fundraising operations team. This individual will bring direct fundraising experience either as a frontline fundraiser or in advancement communications. They will know what makes nonprofit donors tick and apply their expert donor-centric communication skills to their work directly overseeing the world’s first AI-powered fully autonomous fundraiser. They will have been a savvy super-user of technology in previous roles and have strong time management skills and the ability to easily pivot from one task to the next independently.
Responsibilities:
- Manage back-end operations of the Virtual Engagement Officer, including human-in-the-loop review, AI training, and knowledgebase development.
- Execute internal and external facing processes in support of the autonomous fundraising operation, including but not limited to onboarding, asset submission, basic website development, and content creation.
- Identify and clearly report technical tasks to engineering using JIRA project management software
- Develop and manage internal and external documentation.
- Work with third-party platforms that support autonomous fundraising operations.
- In conjunction with the VP of Engineering, VP of Customer Success and Director of Autonomous Fundraising Operations, identify and solve opportunities and challenges in autonomous fundraising.
- Assist with customer requests, troubleshooting, and deployment of Version2 activities.
- Other tasks as assigned.
Top Skills
JIRA
Website Development
Givzey Boston, Massachusetts, USA Office
207 Massachusetts Ave, Boston, Massachusetts, United States, 02115
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead transformational initiatives within the partner organization, manage cross-functional collaboration, monitor progress, and define success metrics for performance evaluation.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Manager oversees the US Account Escalation Engineering team, ensuring timely customer issue resolution and strategic project execution, driving excellent customer satisfaction.
Top Skills:
Big DataItilItsmPredictive ModelsServicenow Product StackTableau
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Capacity Engineer manages and optimizes the server farm, enhances automation processes, and ensures successful cloud automation for ServiceNow's customers.
Top Skills:
AnsibleAPIsCentosDhcpDnsIscsiLinuxMySQLNfsPostgresPowershellPuppetPythonRedhat
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
