UX Designer

RegScale is a continuous controls monitoring (CCM) platform purpose-built to deliver fast and efficient GRC outcomes. We help organizations break out of the slow and expensive realities that plague legacy GRC tools by bridging security, risk, and compliance through controls lifecycle management. By leveraging CCM, organizations experience massive process improvements like 90% faster certification times, and 60% less audit prep time. Today’s expansive security and compliance requirements can only be met with a modern, CCM based approach, and RegScale is the leader in that space.    
 
Position: 

RegScale is looking for a visionary UX Designer to shape the look, feel, and usability of our platform as we scale. This is a high-impact leadership role responsible for building and driving the design strategy across the RegScale platform and apps. You’ll be the creative force shaping how thousands of users interact with our product every day.   

As our sole UX designer, you'll have the unique opportunity to influence every aspect of the platform's user experience, from user journeys to visual design and brand expression. This role offers both creative independence and meaningful ownership—you'll work cross-functionally with product, engineering, and leadership to translate user needs into elegant, intuitive solutions that make compliance management effortless. 

Position must be a US Citizen. This is a remote position; however, candidate will be expected to travel to our R&D office in Knoxville, TN approximately once a quarter. If you’re ready to work on the most cutting-edge design challenges, we are excited to have you on our team.  

Key Responsibilities:  

• Own user interface design, user flows, and interaction patterns across all product features. 
• Own and evolve RegScale’s design language and user experience across our core platform and related applications. 
• Expand and maintain the design system, component libraries, and style guides to ensure consistency and scalability. 
• Lead design strategy and execution — from concept to delivery — ensuring world-class usability, consistency, and visual appeal. 
• Create interactive prototypes, wireframes, and high-fidelity mockups to communicate design intent. 
• Collaborate closely with Product, Engineering, and Customer Success to translate business goals and technical requirements into cohesive designs. 
• Advocate for design best practices and user-centric thinking across the company. 
• Conduct user research and usability testing to inform data-driven design decisions. This includes engaging directly with customers to learn about customer problems, understand how they currently perform work, and present design ideas and prototypes. 
• Ensure responsive, accessible, and scalable design as the platform matures. 
• Collaborate closely with front-end and back-end engineers to understand platform limitations. 

Required Skills: 

• 6+ years of professional UX/UI design experience, ideally in SaaS or B2B enterprise software. 
• Strong critical thinking and analytical skills: Ability to perform root cause analysis, ask probing questions, and challenge assumptions to uncover the real problem behind feature requests.  
• Curiosity and skepticism: Comfortable pushing back on requests to understand the "why" behind customer asks rather than taking requirements at face value. 
• Strong portfolio demonstrating the “why” behind an end-to-end design process (wireframes, prototypes, visual design). 
• Proficiency with modern design tools (Figma). 
• Experience with user research methodologies and usability testing. 
• Solid understanding of interaction design principles and information architecture. 
• Excellent communication and presentation skills. 
• A self-starter mindset with strong attention to detail and the ability to balance multiple projects in a fast-paced environment. 
• Familiarity with design systems and component-based design. 
• Bachelor’s degree in human-computer interaction or related field (or equivalent experience). 
• Must be a U.S. Citizen.

Preferred Skills: 

• Experience designing enterprise or B2B SaaS platforms 
• Knowledge of compliance, governance, or regulated industries 
• Experience automating tasks using AI 
• Basic understanding of web accessibility (WCAG standards) 
• Experience with prototyping tools and user testing platforms 
• Knowledge of HTML/CSS or basic development concepts 
• Demonstrated experience in design systems and component libraries 
• Experience building or leading a design team at a startup or high-growth company