About us:
Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.
We are seeking a UX Designer for a project-based assignment to help design a modern enterprise platform that replaces a legacy system with intuitive, efficient, and scalable user experiences. This role focuses on designing complex internal tools and workflow-driven applications for expert users who rely on high-volume, data-intensive systems every day. You will work directly with business users and engineering teams to translate real-world workflows into wireframes, prototypes, and validated user experiences. The ideal candidate has extensive experience designing enterprise software, understands information-dense interfaces, and knows how to balance usability, efficiency, and scalability.
Key Responsibilities:- Lead the UX discovery process, heuristic analysis of the current system, planner shadowing, and qualitative research to understand how expert users actually work.
- Develop user personas, journey maps, and information architecture grounded in the realities of avails, rights, and conflict-check workflows.
- Design and iterate on wireframes, interaction patterns, and clickable Figma prototypes that the team can put in front of real users before a line of production code is written.
- Solve genuinely hard interaction problems: dense data tables, bulk operations across thousands of records, condition shaping at scale, version comparison, and surfacing complex rules logic in a way that's understandable.
- Partner closely with engineering to ensure designs are technically feasible and implemented with fidelity, including building toward a reusable design system.
- Define and run usability testing, task success rate, time on task, error rate — and use those findings to drive iteration, not opinion.
- Ensure accessibility compliance (WCAG) is built in from the start.
- Balance the power and flexibility expert users expect with the structure, consistency, and guardrails a purpose-built platform should provide.
- 5+ years of UX design experience, with a strong portfolio of complex internal tools, enterprise software, data-heavy applications, or workflow systems, not primarily marketing sites or consumer apps.
- Demonstrated ability to design for expert/power users and information-dense interfaces, where efficiency and clarity matter more than visual flourish.
- Deep fluency in Figma, wireframing, prototyping, and maintaining design systems.
- Strong grasp of interaction design, information architecture, and usability principles for complex systems.
- Experience running user research and usability testing, and translating findings into design decisions.
- Ability to collaborate directly with both business stakeholders and engineers, and to defend design decisions with reasoning and evidence.
- A pragmatic, iterative mindset, comfortable shipping a prototype, getting feedback, and refining quickly.
- United States (Occasional travel to Los Angeles required)
Employment Type:
- Contract
*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR
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What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
