Travel Industry Sales Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.

Four Seasons Resort O’ahu at Ko Olina is looking for a Travel Industry Sales Coordinator who has a passion for excellence and the spirit of aloha. 

We are in search of a Travel Industry Sales Coordinator who will join an energetic Sales team and to actively contribute to the success of our Resort. The person in this role must be able to confidently multitask and manage correspondence, reservation requests, and tours of the resort with clients. Our Sales Coordinator will be supporting the Regional Director of Sales and remote Regional Sales Managers. This role plays a key role in supporting the growth of the Travel Industry Sales segment by developing new business, strengthening travel industry partnerships, and creating memorable engagement opportunities that drive results. This role also represents the resort’s leisure business on-site, ensuring both administrative excellence and an elevated, authentic Four Seasons experience for our travel partners and guests. This role is located onsite at Four Seasons Resort Oahu.

About Four Seasons Resort O'ahu at Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – Four Seasons Resort O’ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury. Chic and light-filled with vast ocean views, our 370 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.

               

What you will do:

• Serve as the on-property contact for the leisure segment, which includes hosting site inspections, familiarization trips, and partner visits

• Support remote based Regional Sales Manager & Regional Director of Sales

• Manage administrative and reporting needs to ensure timely, accurate communication

• Utilize computer-based systems to ensure accuracy of reservations and guest and client information 

• Follow up on leads and execute contracts 

• Assist with coordination of leisure sales initiatives, sites, FAMs, and any additional sales engagement

• Collaborate with resort departments to ensure a seamless and personalized experience for guests and travel advisors

• Support leisure business growth through proactive prospecting, outreach to lapsed guests, and development of targeted accounts with guidance from sales leadership

 What you will bring:

• Bachelor’s degree required 

• Minimum of 2 years in hospitality in a similar position 

• Outgoing and personable 

• Exceptionally organized and detail-oriented, with the ability to balance multiple priorities in a dynamic environment

• Motivated and proactive, with strong initiative and a natural curiosity for finding new opportunities

• Skilled in building authentic relationships and communicating with confidence and professionalism

• Knowledgeable about resort operations and comfortable engaging with leadership and operational teams to execute high-standard client experiences

• Excellent written and verbal communication skills, poised and polished presentation style

• Collaborative team player with a positive, solutions-oriented mindset and genuine passion for hospitality and Hawaii

What we offer: 

•    Competitive Salary, wages, and a comprehensive benefits package

•    Excellent Training and Development opportunities

•    Complimentary Accommodation at other Four Seasons Hotels and Resort

•    Complimentary Dry Cleaning for Employee Uniforms

•    Complimentary Employee Meals

Pay: $30.99 per hour

Learn more about Four Seasons

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Learn more about Four Seasons O’ahu at Ko Olina on Social Media

Instagram: @FSOahu

Twitter: @FSOahu

Facebook: https://www.facebook.com/FourSeasonsResortOahu

We look forward to receiving your application! Mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf