Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for facilitating the safe and efficient transportation of patients, medical equipment, and supplies within the healthcare facility. Responsible for coordinating transportation logistics, ensuring timely and accurate delivery, and maintaining a high level of professionalism and customer service.
Does this position require Patient Care?
No
Essential Functions
-Safely transport patients within the healthcare facility, including from their rooms to various departments, such as radiology, surgery, and physical therapy.
-Assist patients with boarding and disembarking from transportation vehicles, ensuring their comfort and well-being.
-Transport medical equipment, supplies, and specimens between departments and storage areas.
-Ensure proper handling and care of delicate and sensitive equipment.
-Adhere to infection control and safety protocols while handling and transporting materials.
-Coordinate transportation requests and schedules to ensure prompt and efficient service.
-Collaborate with nurses, physicians, and other healthcare professionals to prioritize transportation needs and accommodate urgent requests.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
Experience
Experience in transportation, preferably in a healthcare or customer service environment. 1-2 years preferred
Knowledge, Skills and Abilities
- Excellent communication skills, with the ability to interact effectively with patients, families, and healthcare professionals.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize assignments in a fast-paced environment.
- Ability to follow directions, work independently, and demonstrate sound judgment in decision-making.
- Knowledge of infection control and safety protocols, particularly as they relate to patient transport and handling of medical equipment.
- Basic computer skills for record-keeping and documentation purposes.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Occasionally (3-33%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.36 - $21.09/HourlyGrade
1At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham Somerville, Massachusetts, USA Office
399 Revolution Dr, Somerville, Massachusetts, United States, 02145
Mass General Brigham Boston, Massachusetts, USA Office
800 Boylston St, Boston, Massachusetts, United States, 02199
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