Translation Program Manager

Summary

The Opportunity
Guidewire is seeking a self-motivated, global-centric Translation Project Manager to support the localization of content across multiple languages. This role sits within the Web Strategy Team and focuses on building and running a translation process that emphasizes quality, consistency, and scalability.
You will manage translation projects end to end, coordinate internal and external stakeholders, and help evolve how we approach translation for the web and priority content as our content and global reach grows. This is a hands-on, execution-focused role for someone comfortable creating and maintaining an evolving translation process, operating without a formal translation management system, designing practical workflows, and using AI thoughtfully as an accelerator while maintaining high-quality standards.

Job Description

What You Will Do

• Manage and implement the localization of website content within a content management system across multiple languages, operating established translation workflows from intake through delivery and publication

• Design, document, and evolve repeatable translation workflows for web content and other priority assets that focus on quality, clarity, and consistency

• Serve as the primary point of contact for web and other content translation projects, ensuring content stakeholders understand timelines, requirements, and quality expectations

• Track project timelines, dependencies, and risks, and proactively communicate status, blockers, and decisions needed to keep work moving

• Ensure translated content moves through defined review and approval processes and meets agreed-upon quality standards prior to publication

• Collaborate as part of the Web Strategy Team to ensure translated content aligns with design, UX, and publishing requirements

• Collaborate as part of the Marketing Team to ensure translated content aligns with company goals and priorities, as well as Guidewire brand standards

• Use AI-assisted translation tools as accelerators where appropriate, and participate in evolving AI-assisted translation approaches over time

• Identify gaps, inefficiencies, or risks in the translation process and propose practical, solutions-driven improvements

• Manage translation projects as identified by Marketing leadership

What We’re Looking For

• Three to five years of experience managing multi-lingual translation or localization projects, with a focus on web or digital content

• Hands-on experience coordinating translation workflows involving content owners and reviewers

• Strong understanding of website content structures, CMS-driven publishing workflows, and ongoing content updates

• Strong written communication skills and the ability to reason about meaning, intent, and clarity in source content to support accurate translation

• Demonstrated judgment in managing translation quality through defined review processes, feedback loops, and stakeholder validation

• Ability to manage multiple projects simultaneously and meet deadlines

• Strong communication skills for working with cross-functional teams and content stakeholders

• Self-starter mindset with a solutions-driven approach to ambiguous or evolving processes

• Openness to using AI tools to improve efficiency, paired with sound judgment around quality controls and risk management
   

Preferred Qualifications

• Bachelor’s degree or equivalent practical experience in translation, localization, linguistics, communications, technical communication, or a related field

• Fluency in two or more languages, with experience applying that knowledge in a professional or web-based context

• B2B technology company and/or insurance industry experience

• Experience localizing CMS-driven websites, including managing updates, version changes, and ongoing content refreshes

• Familiarity with translation review practices, terminology management, dictionary management, and style guidance for web or marketing content

Experience using AI-assisted translation as part of a production workflow, with an understanding of when human review is required

The US base salary range for this full-time position is $117,000 - $175,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.