Trade Promotion Management Solution Architect (CPG)

Join our team

TELUS Agriculture & Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. 

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here’s the impact you’ll make and what we’ll accomplish together

We are seeking a highly skilled and customer-focused Solution Architect to join our Professional Services team. In this role, you will be responsible for designing, scoping, and delivering tailored software solutions that meet our clients’ unique business needs. You will work closely with clients, sales, product management, and engineering teams to ensure successful solution implementation and long-term customer success.

Here’s how

• Act as the primary consultant during project implementations, bridging the gap between customer needs and product capabilities.
• Design scalable and efficient solutions that align with customer goals and best practices.
• Lead discovery workshops and requirements-gathering sessions with customers to understand their business processes and technical environments.
• Collaborate with implementation consultants, project managers, and developers to ensure solutions are delivered on time, within scope, and with high quality.
• Provide thought leadership on system integration, data migration, API usage, and customization options.
• Develop detailed solution design documents, diagrams, and implementation plans.
• Serve as a trusted advisor to customers, offering strategic guidance on how to maximize value from our platform.
• Support customer onboarding and adoption by ensuring alignment between business objectives and technical delivery.
• Collaborate with internal product and engineering teams to relay customer feedback and influence product roadmap decisions.

You're the missing piece of the puzzle

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (Master’s a plus).
• Trade Promotional Management (TPM) experience is a requirement
• 5+ years of experience in solution architecture, solution design, consulting, or enterprise software implementation.
• Strong understanding of SaaS platforms, APIs, cloud infrastructure (AWS, Azure, GCP), and integration strategies.
• Proven experience designing and delivering solutions in a client-facing role.
• Excellent communication and presentation skills; able to translate technical concepts into clear business terms.
• Familiarity with project management methodologies (Agile, Scrum, Waterfall) and tools like Jira, Confluence, or Asana.
• Ability to manage multiple customer engagements simultaneously in a fast-paced environment.
• Willingness to travel occasionally (as needed) for customer meetings or workshops.

Nice to Have

• Experience with [industry-specific standards or tools relevant to your company].
• Background in enterprise data architecture, security, or compliance frameworks (SOC 2, GDPR, etc.).

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.