TPM, Setup, Configuration and Management

We're looking for a Technical Product Manager to own setup, configuration, and management workflows for our device intelligence platform — ensuring developers can successfully deploy, administer, and maintain Fingerprint across all surfaces: Dashboard, Management APIs, and MCP experiences.

What you’ll own:

Setup, configuration, and ongoing administration (end-to-end)

Drive the roadmap for how customers and internal teams:

• Onboard and set up Fingerprint deployments (org/project/environment setup, keys, SDK/application settings)
• Configure product behavior and controls (rules, policies, allow/deny lists, thresholds, feature toggles where applicable)
• Manage permissions and access (roles, scoped access, key management, auditability)
• Monitor health and ensure operational reliability (alerts, status/diagnostics, usage & limit visibility, error observability, troubleshooting workflows)

Dashboard experiences for admins and operators

Partner with product and design to define coherent, best-in-class admin UX in the Dashboard, including:

• Configuration and management UI that maps cleanly to the underlying object model
• Permissions and access management experiences
• Clear system status, diagnostics, and guided remediation
• Cohesive terminology and workflows that match the APIs and MCP

Management APIs as a first-class product surface

Own the Management APIs roadmap as a product surface for setup and administration:

• Define/maintain the object model (orgs, projects, environments, keys, configs, permissions) and ensure consistency across surfaces
• Drive API lifecycle management (versioning, migration plans, deprecation policy, and breaking-change governance)
• Ensure enterprise-grade concerns are addressed (authn/authz patterns, regional/residency constraints where relevant, rate limits/quotas, audit logs)
• Maintain developer experience quality (docs, examples, SDK ergonomics where applicable, error design, idempotency & pagination conventions)

MCP experiences for setup and management

Ensure MCP server capabilities support configuration and administration use cases, including:

• Agent-friendly management actions and safe guardrails (permissions, confirmations, least-privilege)
• Consistent semantics between MCP tools and Management APIs (naming, parameters, outputs)
• Workflows that reduce operational toil for both customers and internal teams

Roadmap, prioritization, and cross-surface governance

Maintain a clear, well-reasoned roadmap across Dashboard, Management APIs, and MCP for the “set up, configure, and manage” job-to-be-done:

• Write crisp PRDs and align stakeholders on tradeoffs and sequencing
• Drive design/product governance for cross-surface decisions (object model changes, permissions model changes, naming, and deprecations)
• Coordinate planning and dependencies across engineering teams, design, and GTM partners
• Keep user workflows cohesive across surfaces (avoid seams where one surface lags or behaves differently)

Launch & customer enablement

Coordinate launches and adoption for management capabilities:

• Own documentation updates, migration guides, and operational runbooks
• Partner with PMM/CS to deliver enablement materials and best practices
• Ensure releases are usable end-to-end across UI, APIs, and MCP with clear communication and rollout plans

Background Specific To This Role:

• Admin & management workflows: You have experience building products for setup, configuration, permissions, and operational management
• API product depth: You understand API-as-a-product thinking and can define durable object models, versioning strategies, and deprecation policies
• Developer experience: You can reason about docs, error messages, SDK ergonomics, and workflow design as core to adoption and success
• Security & access control instincts: You can work with engineering/security to design robust authentication, authorization, and auditability patterns
• Cross-surface systems thinking: You can keep Dashboard, APIs, and MCP aligned so terminology, capability, and behavior remain coherent

Product Management General Skills:

• Education: You have a Bachelor's Degree in a technical discipline, or equivalent work experience. MBA or other advanced degree a plus.
• Product experience: You have 3+ years of product management experience, ideally on an existing product through a growth or scaling phase
• Technical fluency: You have enough technical depth to have credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated
• Stakeholder navigation: You have experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and can drive alignment without direct authority
• Customer focus: You have a demonstrated track record of translating customer needs into shipped product, through direct research, sales partnership, or usage data
• Data fluency: You have experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise
• Roadmap ownership: You have experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands
• Go-to-market partnership: You have experience working with sales and marketing on launches, pricing inputs, or positioning, and understand how product decisions affect the commercial motion