TLM Implementation Specialist

Looking to join an organization where you feel valued and encouraged to achieve your dreams? We are actively looking for individuals who align with our values and are passionate about thriving in a fast-paced, ever-changing industry. In 2015, Wurk created the cannabis industry’s very first all-in-one workforce management solution. Our dynamic system is utilized to streamline operations, minimize regulatory risks, and manage payroll, HR, timekeeping, and tax compliance. We believe it is our responsibility to protect the people and organizations of the cannabis industry so they can continue to impact the world we live in. If this excites you, we at Wurk would love to meet you!

A successful TLM Implementation Specialist participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, and post-go-live support) under the direction of the Project Manager and may lead one or more activities. Project responsibilities include gathering customer requirements, configuring the UKG Ready solution to meet documented customer requirements, setting and managing customer expectations, and identifying risks and communicating issues to the Project Manager. This person will be responsible for the ultimate success and integrity of the new client’s Time & Labor Module implementation and establishing a great working relationship with our client contacts and internal teams.

 Responsibilities

• Participate in all client meetings, providing expertise in the UKG TLM Module.
• Conduct TLM Discovery session with clients to understand and document client’s timekeeping configuration requirements.
• Configure the UKG TLM Module to accommodate all client requirements.
• Configure web, mobile, and terminal timekeeping access.
• Configure Basic or Advanced Scheduling for new clients and add-ons for existing clients and provide client training as required.
• Configure Leave of Absence Module for new clients and add-ons for existing clients and provide client training as required
• Conduct client trainings for the TLM Module.
• Provide support throughout the implementation process to clients and team members for TLM related items.
• Update all project materials to track completion of tasks and ensure all project documentation is in shared folders for the purposes of information retention and quality assurance.
• Be a Subject Matter Expert for specific TLM configuration areas for both internal and external users
• Work with customers to implement Würk best practices in preparation for the rollout of the Würk solution
• Other duties as assigned
• 2-year degree or equivalent industry experience
• At least two years of experience implementing UKG Workforce Ready, with expertise in the TLM module
• Understanding of state overtime, sick time and wage laws
• At least 2 years of experience implementing HCM products in a multi-tenant solution

Required Skill Sets and Experience

• Must have experience with Workforce Management (WFM) systems to be considered, preferably UKG Ready
• Proficient in Microsoft Office products, including strong familiarity with Excel required.
• A strong sense of urgency and a proven ability to manage multiple projects at once
• Personable and able to maintain a positive working relationship with clients and team members
• Strong problem solving and critical thinking skills
• Exceptional verbal and written communication skills
• Customer relationship acumen and experience required
• Excellent organization and collaboration skills
• Ability to lead and facilitate customer trainings

What’s in it for you?

• FREE medical, dental, and vision plans
• FREE basic life insurance, short term disability, and employee assistance programs
• 401(k) traditional and Roth plans with Employer Match
• Generous PTO, bonus, and stock options
• $400 office equipment reimbursement
• $300/year fitness reimbursement
• Monthly internet reimbursement
• Paid professional development & tuition reimbursement
• Generous referral bonuses
• Paid parental leave
• Remote-friendly work environment
• Paid sabbatical leave program
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

At this time, Wurk cannot provide work visa sponsorship.

This position's approximate base salary range is $65,000-$85,000 based on candidate's experience, education, and geographic location.