The Technical Writer will enhance API documentation, manage a developer resource center, and collaborate with Marketing for user-friendly materials.
Peach is a modern and configurable lending technology platform that helps lenders launch new lending products. Our product is API-based, which means our developer resources are the key link between Peach and the lenders who leverage us to build, launch and scale many of today’s most innovative lending products.
We believe our developer documentation and resources can be even more robust and user-friendly than they are today. Not only will this improve our client experience, but it will also enable Peach to more rapidly scale by helping our clients self-serve.
That’s why it’s a top priority of ours to find an ambitious and skilled technical writer who’s not afraid to broaden their scope to include instructional content and process documentation such as platform migration instructions. We’re looking for someone who brings significant technical writing and financial services experience, and who won’t be satisfied until we’re the most developer-friendly lending technology platform in the market.
This is a fantastic opportunity to make a huge impact at a rapidly growing Series B company. This position will report to the Head of Marketing.
Our senior technical writer will help us by:
- Updating and elevating our API reference.
- Creating internal and external documentation to provide context and instructions.
- Scoping out and managing build of a developer resource center that includes instructional content and process documentation.
- Incorporating new products and features into our documentation on an ongoing basis.
- Collaborating with Marketing to developing external-facing collateral.
Requirements:
- 5+ years of technical writing experience.
- Experience managing a documentation platform.
- Experience writing API documentation.
- Experience creating developer resource centers.
- Experience creating training manuals, instructional materials, video tutorials and other learning content.
Nice to haves:
- Familiarity with OpenAPI, RESTful API, Python, Go, JavaScript.
- Familiarity with lending and financial services.
- Experience with Redoc, Github, Markdown.
About Peach:
Peach is a leading lending technology platform that enables fintechs and traditional financial institutions to quickly launch new lending programs. Our fully integrated suite of API-based products includes a loan management system with 250+ configuration variables, agent and borrower portals, payment processing, communications, reporting, first-party collections tools, and Compliance Guard™. Peach was built by leaders from top fintechs like Affirm, Avant and Prosper, who set out to create the most configurable, robust, compliance-forward and future-proof lending platform in the market.
Top Skills
Git
Go
JavaScript
Markdown
Openapi
Python
Redoc
Restful Api
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Collaborate with teams to create user-focused technical documentation, understanding content development processes and improving customer success with clear communication.
Top Skills:
DitaMarkdown
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop and execute content strategies for applications, creating user-focused technical documentation and coordinating teams to enhance customer success.
Top Skills:
Ai-Powered ToolsDitaMarkdown
Software
The Technical Writer will create and maintain customer documentation, ensuring accuracy and user-friendliness, while collaborating with product and engineering teams.
Top Skills:
Techsmith CamtasiaTechsmith SnagitZendesk Help Center
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories