Develops clear, user-friendly digital resources by translating technical information into documentation. Creates and standardizes SOPs, process maps, templates, guides, compliance artifacts, and digital resource libraries. Ensures terminology accuracy, consistency, readability, and editorial quality across materials. Supports intake validation, technical review standards, audit-ready documentation, applicant communication workflows, and repeatable processes for federal recognition requests under the Elizabeth Dole Act.
Gritter Francona is looking to potentially support a project to perform initial technical reviews of requests submitted under the Elizabeth Dole Act. This potential project's scope is involving the intaking, validating, reviewing, tracking, and summarizing of up to 30 recognition requests per month and creating digital resources necessary for implementation.
This project will establish repeatable processes, technical review standards, intake validation procedures, audit-ready documentation structures, and applicant communication workflows necessary for the project's framework.
Gritter Francona is looking for a Technical Writer/Editor for this potential project. The Technical Writer/Editor produces clear, digital resources by gathering and translating technical information into user‑friendly documentation; ensures correct terminology, consistency, and readability across all Digital Resources.
Requirements
- Bachelor's degree
- 8 years developing technical documentation, SOPs, process maps, templates, guides, and compliance artifacts
- Strong background in editorial quality control, document standardization, and structuring information for digital resource libraries
- Experience supporting federal healthcare or regulatory programs preferred
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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