The Technical Writer will create clear documentation for Metabase, collaborate with teams to understand customer needs, and test new product features.
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Technical writers maintain the documentation for Metabase.
What you’ll do
- Work with engineers, product managers, and product designers to create clear, customer-facing documentation for Metabase.
- Collaborate with our Success Engineers to understand how customers think and develop best practices, guides, and tutorials to address customer needs.
- Become a product expert, test new features, and provide product feedback.
About you
- 3+ years of experience writing docs for technical audiences in data analytics, data engineering, or related fields.
- Technical expertise in data science or data engineering - you’ll be expected to be a product and domain expert.
- Strong SQL skills.
- Solid understanding of database concepts and data landscape.
- Experience with docs-as-code workflows, Markdown, and Git.
Nice to have
- Experience with API and SDK documentation.
- Familiarity with Python or JavaScript.
- Strong opinions about docs tooling.
Why Metabase?
- We take documentation seriously. Our docs are a core part of our product.
- We’re a startup that operates as a fully remote, async team. There is no office. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
- You’ll contribute to a major open-source project used by over 80,000 companies around the world.
If there's anything more you'd like to tell us about you or your interests, use the "additional information" section on the application page. We are real humans looking at applications and we love to hear what you have to say!
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Top Skills
Git
JavaScript
Markdown
Python
SQL
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Design, lead, and evolve the Channel Integrity Program to manage risks related to bribery, corruption, and fraud, utilizing predictive analytics and compliance strategies.
Top Skills:
AIData ScienceMachine LearningSalesforce
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead the pre-sales engineering team, coach Sales Engineers, deliver product presentations, and act as a Trusted Advisor for customer identity security solutions.
Top Skills:
APIsAWSAzureCrowdstrike Falcon Endpoint ProtectionGCPIamMulti-Factor AuthenticationPowershellPrivileged Access SecurityPythonSaaS
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Regional Sales Manager drives new business and grows client relationships within enterprise accounts, managing sales cycles to meet quotas.
Top Skills:
Salesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
