Technical Specialist

Key Responsibilities 

Application Development & Support 

• Develop, optimize, and maintain internal web applications using TypeScript, including dashboards and internal CRM tooling. 

• Contribute to backend logic and automation workflows using Python. 

• Design and maintain system integrations via RESTful APIs and automate data synchronization across platforms. 

• Work closely with the platform team to ensure scalable architecture, robust monitoring, and secure deployments. 

Mobile App Development 

• Build and maintain mobile apps to extend internal tool functionality to field users. 

• Lead packaging, testing, and deployment of mobile apps to public or enterprise app stores. 

AI & Workflow Automation 

• Partner with internal stakeholders to prototype and implement AI-powered features, including natural language processing, retrieval-augmented generation (RAG), and smart suggestions within internal systems. 

• Integrate vendor-led pilots and beta tools into internal workflows where applicable. 

Database Management & Admin 

• Maintain and optimize schemas on InterSystems IRIS, ensuring high performance and reliability. 

• Support ETL workflows, data integrity checks, and reporting pipelines. 

• Assist with access management, query performance tuning, and database documentation. 

Collaboration & Operations 

• Collaborate cross-functionally with analysts, sales ops, and engineering peers to translate business needs into well-scoped technical solutions. 

• Respond to user support requests, conduct root cause analyses, and implement long-term fixes. 

• Contribute to internal documentation, system diagrams, and knowledge transfer across the team. 

Required Qualifications 

• Proficiency in TypeScript and Python. 

• Solid understanding of REST APIs, JSON, authentication protocols (OAuth2, API keys, etc.). 

• Experience working with databases (preferably IRIS, PostgreSQL, or similar) including query optimization and schema design. 

• Familiarity with mobile app development frameworks (e.g., React Native, Capacitor, or native Android/iOS). 

• Comfort with Git-based workflows, CI/CD practices, and Agile team environments. 

• Strong problem-solving skills, ability to debug complex issues across stack layers. 

Preferred Qualifications 

• Bachelor’s degree (Master’s preferred) or foreign equivalent in Computer Science or a related field. 

• 2+ years of experience in full-stack or platform engineering roles. 

• Experience with mobile app deployment to the App Store and Google Play. 

• Understanding of AI/ML concepts, especially NLP or information retrieval techniques. 

• Exposure to data governance, security, and enterprise architecture best practices.