At Cypress, We aim to make software testing faster and more reliable, improving the efficiency and quality of software development. Used by hundreds of thousands of developers across 90+ countries and 30,000+ organizations, Cypress helps teams write better code and release with confidence. Cypress customers include names like Zendesk, Indeed, Splunk, Square, and Patreon. With a culture rooted in passion, collaboration, and curiosity, our fully remote team is on a mission to positively impact the developer community.
At Cypress, We aim to make software testing faster and more reliable, improving the efficiency and quality of software development. Used by hundreds of thousands of developers across 90+ countries and 30,000+ organizations, Cypress helps teams write better code and release with confidence. Cypress customers include names like Zendesk, Indeed, Splunk, Square, and Patreon. With a culture rooted in passion, collaboration, and curiosity, our fully remote team is on a mission to positively impact the developer community.
The Role
As a Technical Solutions Consultant I at Cypress, you will be responsible for owning the technical success of both net new and expansion opportunities, as well as the long-term value realization of the accounts you support.
You will partner closely with Account Executives and Account Managers to guide customers from early qualification and discovery through deal close, adoption, and expansion. You’ll be accountable for the quality of deals you help close and the durability of the value delivered post-sale.
This role is designed for someone who is excited to:
- Own outcomes and set strategy
- Progress business-level conversations with deep technical credibility and understanding of prospect motivations
- Operate with autonomy, judgment, and velocity in a small, highly visible team
- Own technical success end-to-end across the customer lifecycle, from discovery through expansion
- Lead the technical strategy and execution for the opportunities and accounts you support
- Lead technical discovery to inform deal strategy, ensure solutions are viable and adoptable, and identify risks early
- Design and deliver customized demos, solution workshops, and technical evaluations (POCs/trials) with clear success criteria
- Act as a strong customer and prospect advocate, driving momentum, responsiveness, and internal alignment to deliver outcomes
- Partner with AEs on net new deals, owning the technical motion from discovery through close and driving opportunities forward with clarity and momentum
- Support expansion opportunities by identifying new use cases, products, and growth paths
- Maintain continuity from pre-sale into post-sale to turn deals into durable, expandable revenue
- Think and execute creatively, bringing differentiated solutions that resonate with customers and prospects
Operate as a Strategic Partner
- Act as a trusted advisor to AEs and AMs, bringing credible technical and business presence to customer conversations
- Know when to stay at the business-outcome level and when to go deep technically
Translate product knowledge into business outcomes, with strong follow-through and clear next steps
Help Build and Shape the Function
- Set the bar for Technical Solutions Consulting at Cypress by contributing to playbooks, demo standards, and validation frameworks
- Act as a go-to resource for specific product areas while remaining a generalist across the platform
- Own the feedback loop with Product and Engineering using real customer usage and deal learnings
What Success Looks Like
- Deals you support close more predictably, with measurable impact on net new ARR, expansion ARR, and retention
- Customers you support adopt successfully, expand over time, and become product advocates who advance in QA maturity
- Strong demo-to-next-step conversion and technical validation success rates
- 3+ years in a Solutions Consultant, Sales Engineer, or equivalent customer-facing technical role
- Strong technical foundation in JavaScript, modern web application architecture, testing workflows, and CI/CD pipelines
- Ability to independently design, deliver, and adapt highly customized demos and technical conversations using clear, compelling storytelling
- Sound judgment around when to simplify concepts versus when to go deep technically
- Ability to manage multiple concurrent opportunities and accounts with strong ownership and prioritization
- Excellent written and verbal communication skills
Preferred Skills & Experience
- Experience selling to developer or highly technical audiences
- Familiarity with modern frontend frameworks (React, Angular, Vue)
- Experience with tools such as Salesforce, Outreach, GitHub, CircleCI, or GitHub Actions
- Experience in a high-growth SaaS environment
- High-impact, high-ownership position with visibility across Revenue and Product
- Opportunity to help define how Solutions Consulting works at Cypress
- Clear expectations and accountability
- Direct influence on both deal outcomes and long-term customer value
- Fully remote, collaborative culture with trust and autonomy
Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, and are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!
We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
