The Technical Architect will oversee solution integrity, create system architecture, mentor staff, manage deployments, and ensure effective client engagement on CPQ projects.
As a Technical Architect, you will own the integrity and strength of the solutions recommended and delivered. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Zaelab professionals working alongside you. You’ll be a go-to expert with deep platform expertise, as well as excellent consulting skills to communicate your ideas and solutions to clients; gaining buy-in to get your visions built into successful solutions.
Your Responsibilities
- Conduct research into clients’ use of existing CPQ solutions, such as Salesforce CPQ, producing a report of findings with recommended steps and a roadmap for solutions
- Define and maintain system architecture, including data model, integrations architecture, tailoring client specific needs to fit project requirements
- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
- Review solutions and recommending improvements
- Groom and refine the product backlog, in liaison with stakeholders on the project,
- Own the design of and (optionally) other affiliated solutions for Sales, Service, and platform solutions
- Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes
- Provide guidance on user story writing style
- Ensure success and acceptance criteria are defined for each story
- Describe and illustrate designs with appropriate justifications
- Ensure documentation of the steps for testing
- Define proposed solution architecture concept during pre-sales project planning process working with the client as well as internal sales and services/delivery teams. Advise potential clients on technology choices, platform selection and integration solutions
- Supervise the configuration, quality assurance, testing, and deployment
- Collaborative project and workstream planning
- Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study
- At least 5 years’ experience in a leading role in delivering CPQ projects, as well as 5+ years in a technical role such as Salesforce Developer, Frontend Engineer or Fullstack Engineer
- Hands-on implementation experience with Salesforce CPQ and/or Oracle CPQ
- Hands-on experience with CSS, Javascript Libraries like React, Apex, Building and Integrating with APIs
- Nice to have CAD, 3D, WebGL, Three.js or React experience
- Excellent communication skills, written, verbal, and interactive when online,
- Salesforce certifications desired:
- Data Architect
- Sharing and Visibility Designer
- Platform App Builder
- CPQ Specialist
- Sales Cloud Consultant
- Service Cloud Consultant
- Experience Cloud Consultant
- A hands-on approach to solution delivery with the team. You’ll do more than just create diagrams
- A pro-active personality, with a can-do attitude
- Excellent relationship-building skills
- Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results
- Available and responsive to question, clarifications and instructions
- Ability to tailor communication to multiple audiences at all levels
- A self-starter, experienced in leading projects or delivery work streams
- Outstanding written communication skills
- Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
- Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of professionals
Will be a plus
- Active in the Salesforce community
- Competitive compensation depending on experience and skills
- Unlimited, paid time off and vacation
- Budget for certifications and IT conferences
- Friendly team to work with around the world
- Be a team player in an agile software development environment focused on collaboration and continuous integration
- Health Insurance
- 401K
Top Skills
Apex
APIs
Cad
CSS
JavaScript
Oracle Cpq
React
Salesforce Cpq
Three.Js
Webgl
Similar Jobs
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
Install and maintain mainframe DB2 software, support upgrades, troubleshoot performance issues, and guide disaster recovery processes while collaborating with project managers.
Top Skills:
Db2IbmMainframeQmfZ/Os
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop AI-powered applications and workflows on the ServiceNow platform, leveraging AIA Studio, AI capabilities, and collaborating across functions to improve GTM processes.
Top Skills:
Agentic AiAia StudioAWSAzureGCPJavaJavaScriptKnowledge GraphsPythonRag FrameworksServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop scalable applications on ServiceNow platform, integrate AI workflows, and design AI systems to enhance GTM processes and automation.
Top Skills:
Agentic AiAia StudioAWSAzureGCPJavaJavaScriptKnowledge GraphsLlm ApisPythonRetrieval-Augmented GenerationServicenow
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories