Solicits new business through networking, cold calling, referrals, and trade shows while maintaining existing customer relationships. Negotiates pricing and terms, processes sales transactions, resolves customer issues, coordinates with internal functions, reports on sales and market trends, conducts surveys, and submits trip reports. The role requires strong communication, presentation, negotiation, business development, relationship management, and time-management skills. Rubber mixing experience is preferred.
Technical Sales Representative
The role of the Technical Sales Representative is to solicit new customers and maintain positive relations with current customers.
Job Responsibilities:
- Solicit new business through networking, cold calling and referrals
- Maintain existing customers and follow up to ensure satisfaction on a regular basis
- Negotiate prices and terms with customers
- Process sales transactions and prepare sales agreements
- Resolve and issues from customer complaints, returns and price changes.
- Work with colleagues to ensure a smooth sales process
- Provide regular reports on sales and market trends
- Conduct customer surveys as requested by Customer Service.
- Be the liaison between the account and all other functions at AirBoss including the compound developers, invoicing, shipping, etc.
- Perform special projects as requested by senior management.
- Attend trade shows as requested.
- Submit trip reports punctually after sales calls.
- Additional duties as assigned.
- Is a safety advocate; leads by example by complying with all plant and Occupational Health and Safety policies.
Skills required:
- University degree or equivalent industry experience.
- Have excellent communication skills to deal with a variety of people and situations.
- Strong ability to create and deliver presentations that highlight the benefits of products or services.
- Strong ability to negotiate prices and terms with customers is a must.
- Strong business development and sales retention skills.
- The facility to build and maintain strong relationships with customers; customer-focused attitude is necessary.
- Ability to prioritize and manage time effectively.
- Rubber Mixing experience is a strong asset.
- *Remote position
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
