Technical Program Writer

Objective
Support the development and national rollout of a facilities assessment program in partnership with the U.S. Department of Veterans Affairs. The writer will provide structured documentation for planning, execution, and training materials, with a focus on outlining technical processes and delivering traceable documentation aligned with government and software development standards.

Profile Overview
We are seeking a highly detail-oriented technical writer with experience documenting complex software and infrastructure programs. This role supports the national rollout of a new facilities assessment software platform, including program planning, technical design documentation, and training development. A background in assessment creation, especially for building environments or in collaboration with architects/engineers, is highly desirable.

Scope

• Commitment: 10 hours/week
• Duration: 12 months (Retainer)

Responsibilities

• Draft and maintain a requirements traceability matrix with a test plan
• Create detailed design documentation in collaboration with software and design teams
• Develop a phased rollout plan for the facilities assessment program
• Outline policies, procedures, and approaches for national deployment
• Provide optional training material development (e.g., video or online course)
• Collaborate with engineers, architects, and software teams to ensure accuracy
• Translate complex technical processes into accessible written content

Skills and Qualifications

• Proven experience writing technical documentation for software or infrastructure programs
• Background in assessment development (preferably facilities-related)
• Ability to work cross-functionally with software developers, designers, and domain experts
• Familiarity with test planning and traceability documentation
• Strong organizational and communication skills
• Experience with federal or government contracts is a plus but not required

Client
Client is engaged in a long-term contract with the U.S. Department of Veterans Affairs to develop and implement a new facilities assessment program on a national scale. This project will support the modernization and strategic planning of healthcare infrastructure across the country.