Technical Program Manager

About Winona:

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the Role:

We are seeking a Technical Program Manager to spearhead the execution of our strategy and foster seamless collaboration across our product and website ecosystem. This role is pivotal in ensuring our teams deliver high-quality functionality with speed, clarity, and strategic alignment.

This is a unique opportunity that goes beyond traditional governance. We are looking for an exceptional individual who can seamlessly merge strategic program management with a deep, technical understanding of our systems and workflows—someone who is ready to thrive in a fast-moving, innovative, and startup-minded environment.

Seniority Level: Senior Level

Key Responsibilities:

• Oversee and manage the overarching strategy that connects our website, patient experience, physician engagement, and community outreach.

• Lead strategic planning and establish robust project governance frameworks for the organization. Define and implement effective project management methodologies to ensure successful project delivery.

• Coach and mentor a team of Project Managers, fostering their professional growth and ensuring high standards of project execution.

• Act as a key liaison, facilitating clear communication and alignment between technical teams, product stakeholders, and business leadership.

• Proactively identify, assess, and mitigate project risks, ensuring timely resolution of roadblocks.

• Continuously evaluate and refine project management processes and methodologies to enhance efficiency, quality, and predictability.

Qualifications:

• 7+ years of experience in program/project management, with at least 3+ years in a technical program management role.

• Proven track record of leading cross-functional technical programs in a fast-paced environment.

• Demonstrated ability to develop and execute long-term strategies that align technology with business objectives.

• Strong knowledge of project management methodologies (Agile, Scrum, Kanban, Waterfall, hybrid) and experience in defining and implementing them.

• Experience coaching or mentoring project managers or team leads.

• Excellent communication and stakeholder management skills, with the ability to simplify complex technical concepts.

• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.

• Solid understanding of software development lifecycles and technology trends relevant to our industry.

• Familiarity with healthcare, telehealth, or other regulated industries is a plus.

What’s in it for you?

As a full-time member of our team, you’ll enjoy:

• Flexible hours, work wherever you choose.

• Unlimited Paid Time off

• Paid non-working holidays per country of residence.

• Medical/ Dental/ Vision insurance (US-W2).

• Referral bonuses.

• Financial support for online courses.

• Fun and casual work environment.

• Employee engagement activities and virtual gatherings.

• We are a diverse, global team! 🌍

Equal Employment Opportunity

Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.