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Lead manufacturing program execution for new hardware from concept through mass production ramp. Coordinate cross-functional teams, manage schedules, validations (EVT/DVT/PVT), contract manufacturer readiness, process development, test deployment, and issue resolution to ensure on-time, high-quality product launches.
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Technical Program Manager (NPI) to lead manufacturing development for new hardware programs. This role owns manufacturing program execution from early concept through production ramp, working closely with Engineering and Operations teams to ensure factory readiness, issue resolution, and high-quality program delivery.
You’ll work closely with Hardware Engineering, Manufacturing Engineering, Test Engineering, Quality, CapEx, Supply Chain, and Operations teams - both at WHOOP HQ and at production sites - to ensure our products are developed, validated, and launched on time, at scale, and at the right quality.
RESPONSIBILITIES:
- Lead manufacturing program execution for new hardware products, from early development through mass production ramp.
- Drive contract manufacturer preparation and readiness for EVT, DVT, PVT, and pre-production builds.
- Own program schedules, build plans, risk trackers, issue lists, and validation milestones across internal and external teams.
- Drive production process development, documentation, optimization, and validation in partnership with cross-functional engineering teams.
- Lead readiness efforts with Test Engineering and Manufacturing Engineering across test deployment, debug planning, equipment setup, and process integration for each build phase.
- Act as the central point of coordination during high-pressure NPI phases, ensuring alignment, timely decision-making, and clear accountability across functions.
- Communicate structured and concise program updates to stakeholders across engineering, operations, and leadership.
- Contribute to the continuous improvement of NPI processes, documentation, and tools to support scalable program execution
QUALIFICATIONS:
- Bachelor’s degree in Engineering, Supply Chain, or a related technical field.
- 4+ years of experience in program management, manufacturing development, or hardware engineering.
- Proven success leading cross-functional programs through NPI and mass production ramp.
- Experience working directly with overseas manufacturing partners in Asia, especially in consumer electronics or similar high-volume hardware industries.
- Familiarity with manufacturing processes including SMT, assembly, test, and pack-out.
- Ability to navigate ambiguity, align stakeholders, and drive structured problem solving in a fast-paced environment.
- Excellent communication and organizational skills; able to tailor messaging for technical and executive audiences.
- Proficiency with Excel, Gantt tools, Jira, Confluence, GDrive, and PLM systems (e.g. Arena).
- Willingness to travel internationally up to 25% to support supplier builds, validation activities, and operations reviews.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $110,000 - $145,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP.
Top Skills
Excel,Gantt Tools,Jira,Confluence,Google Drive,Plm (Arena),Smt
WHOOP Boston, Massachusetts, USA Office
1 Kenmore Sq, Boston, MA, United States, 02215
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