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The Technical Partner Enablement Manager will develop and execute strategies for agency partners, ensure technical readiness, foster relationships, and enable partner success, focusing on sales and delivery excellence.
Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
The Technical Partner Enablement Manager for Agency and SI Partners is responsible for conceiving, developing, and executing Bloomreach’s end-to-end agency partner enablement strategy. This role ensures that our agency ecosystem — including digital agencies and implementation partners — is fully equipped to position, sell, and deliver Bloomreach solutions with confidence and excellence.
This individual will act as the key bridge between Bloomreach’s internal teams and our agency network, fostering deep relationships, technical proficiency, and strategic alignment to drive mutual growth and customer success.
Key Responsibilities:Agency Partner Enablement Strategy- Design and execute a holistic enablement strategy for agency partners that spans onboarding, technical education, sales readiness, delivery excellence, and ongoing learning.
- Develop scalable programs and playbooks that elevate agency partner capabilities across sales and delivery.
- Make recommendations to academy curriculum improvements
- Continuously evolve enablement initiatives based on partner feedback, performance insights, and Bloomreach’s evolving business priorities.
- Build strong relationships with agency partner technical and delivery teams to ensure deep understanding of Bloomreach products, implementation best practices, and solution design.
- Provide tailored demos and support for customized partner environments to showcase Bloomreach’s capabilities and accelerate joint delivery success.
- Collaborate with Sales Consulting to stay current on presales methodologies, ensuring partners are enabled on best-in-class solution positioning and technical validation.
- Partner closely with Sales Consulting, Product Marketing, Client Services and Customer Success to ensure a unified, high-impact enablement experience for agencies.
- Champion agency partner needs within Bloomreach — advocating for roadmap considerations, resource improvements, and process optimizations.
- Collaborate with the broader Enablement teams to align agency enablement initiatives with overall go-to-market strategy.
- Curate and distribute the latest enablement materials for agencies, including content, tools, documentation, and competitive positioning resources.
- Develop training assets that empower agencies to deliver best-in-class Bloomreach implementations.
- Keep agencies continuously informed on new releases, delivery standards, and Bloomreach’s differentiation in the market.
- 5+ years of experience in agency enablement, partner management, sales consulting, or delivery enablement within a SaaS or digital experience platform organization.
- Strong understanding of agency business models, implementation lifecycles, and client delivery processes.
- Proven ability to design, scale, and measure impactful enablement programs.
- Excellent relationship-building, facilitation, and communication skills.
- Technical aptitude and ability to translate complex platform capabilities into actionable insights for non-technical audiences.
- Experience collaborating across product, sales, and marketing teams to deliver unified partner outcomes.
- Agency partner activation, certification, and delivery quality scores.
- Growth in agency-led pipeline and partner-influenced revenue.
- Partner satisfaction and retention metrics.
- Adoption of enablement programs and assets across the agency ecosystem.
- Reduced delivery escalations and improved time-to-value for joint customers.
The base salary range for this position is $117,000-$176,000, plus bonus & RSU's. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:- Health care including medical, dental, and vision insurance
- 401k Plan with employer contribution
#LI-AB1
More things you'll like about Bloomreach:Culture:
- A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
- We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
- We believe in flexible working hours to accommodate your working style.
- We work virtual-first with several Bloomreach Hubs available across three continents.
- We organize company events to experience the global spirit of the company and get excited about what's ahead.
- We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
- The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
- We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
- Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
- Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
- The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
- Subscription to Calm - sleep and meditation app.*
- We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
- We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
- Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
- Everyone gets to participate in the company's success through the company performance bonus.*
- We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote
Top Skills
AI
Digital Experience Platform
SaaS
Bloomreach Boston, Massachusetts, USA Office
71 Summer Street, 2nd Floor, Boston, MA, United States, 02110
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