Technical Operations Engineer II (Rollups/Chain Deployments)

QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.

 Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

 We are a global remote company with an HQ in Miami, Florida.

The Role

QuickNode’s Tech Ops team is looking for an engineer who lives and breathes rollups. Your mission is to take a customer’s idea for a new L2 or app-chain—from “we think we want an Orbit/zkSync/CDK chain” to a live, monitored, auto-healing production deployment that delivers 99.99%+ uptime. You will design, launch, and operate rollups across the major stacks (OP Superchain, Arbitrum Orbit, ZK Stack, Polygon CDK, and more), integrate alternative data-availability layers, harden key-management, and keep everything humming at scale. If you love shipping infrastructure fast, fixing what isn’t documented yet, and working directly with foundations and builders, we want to talk to you.

Timezone: US EST (Eastern Timezone)

What You'll Do

• End-to-End Rollup Deployments

  • Own the design, Helm/Kubernetes manifests, Terraform modules, and Ansible playbooks that spin up sequencers, batchers, provers, indexers, and supporting services.

  • Integrate DA layers such as Celestia, Avail, EigenDA, AnyTrust, etc.

• Chain Upgrades & Post-Launch Ops

  • Maintain production rollups through version bumps, parameter tweaks, smart-contract upgrades, and emergency hot-fixes while meeting 4×9 SLOs.

  • Write and refine runbooks, automated health-checks, and self-service tooling so new chains move from staging to prod in hours—not weeks.

• Monitoring, Alerting & Incident Response

  • Build Grafana/Prometheus dashboards, tune alerts, and hook everything into PagerDuty.

  • Lead incident triage and retros, digging into logs, metrics, and on-chain events to root-cause failures.

• Foundation & Customer Collaboration

  • Pair with ecosystem devs to debug protocol-level issues; submit upstream PRs when the fix lives in open-source.

  • Translate product/sales requirements into clear infra specs for customers who “just want their chain live.”

• Security & Key Management

  • Design and operate HSM- or Vault-backed workflows for sequencer & bridge keys.

  • Enforce least-privilege network and firewall policies in cloud & bare-metal environments.

• Continuous Improvement

  • Benchmark performance across cloud providers, instance types, and kernels; drive cost/perf optimizations.

  • Automate everything you touch to shrink mean-time-to-launch and eliminate snowflakes.

• On-Call Rotation

  • Participate in a follow-the-sun on-call schedule to ensure global coverage.

What You'll Bring

• Proven Experience

  • 5 + years in SRE / DevOps / Tech Ops, with at least 1 year hands-on launching or operating rollup chains (OP, Arbitrum, zkSync, Polygon CDK, etc.).

  • Deep Linux internals knowledge and comfort troubleshooting at the kernel, network, and container layers.

• Rollup & Smart-Contract Expertise

  • Clear mental model of sequencer pipelines, batchers, provers, bridges, fraud/validity proofs, and L1/L2 messaging.

  • Ability to deploy & verify smart contracts, change chain parameters, and wire up alt-DA endpoints.

• Kubernetes & IaC Mastery

  • Fluent in Helm, Kustomize, and vanilla manifests; confidence running multi-cluster, multi-region setups.

  • Terraform and Ansible power-user for repeatable infra builds; Docker is muscle memory.

• Observability & Reliability

  • Strong Grafana/Prometheus (or Datadog) skills: custom exporters, SLO dashboards, alert tuning, and incident analytics.

  • Experience integrating alerting with PagerDuty (or similar) and conducting post-mortems.

• Data & Services

  • Operational familiarity with Postgres (logical replication, high-availability), Redis, and common rollup indexer DB schemas.

  • Comfortable standing up REST/gRPC services in Go/TypeScript/Python to glue components together.

• Security Mindset

  • Hands-on with Vault, HSMs, or KMS for key custody; knowledge of secure signing workflows and secrets management.

• Soft Skills

  • Clear, concise communicator who can jump into a customer call or foundation Discord and make the complex simple.

  • Thrives in fast-moving, ambiguous environments; biased toward action, but disciplined about follow-through.

Bonus

• Contributed code to an L2/rollup client, DA layer, or bridge project.

The US base salary range and level for this position are $150,480 - $167,200 per year and level P3. International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels.

The QuickNode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employee-centric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a high-performing and flexible way of working.

 During the hiring process, we are committed to discussing compensation openly and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices. If you have any questions or require further information about the compensation for this position, please don't hesitate to reach out to your Recruiter. 

We at Quicknode are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.