The role involves supporting product development by conducting DFM reviews, optimizing designs for manufacturability, and resolving technical production issues through collaboration with customers and suppliers.
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
About the Role
We are looking for a detail-oriented and proactive Technical Engineering Advisor / DFM Engineer to support product development and manufacturing processes. In this role, you will act as a key link between customers, suppliers, and internal teams, ensuring manufacturability of designs and successful transition into production.
Key Responsibilities- Perform routine Design for Manufacturing (DFM) reviews for high-end customer orders
- Analyze and support optimization of part designs to ensure manufacturability
- Conduct customer communication via phone and video calls regarding design and production issues
- Maintain written communication with customers for problem-solving and technical clarification
- Collaborate with partners and suppliers (written, phone, video) to resolve manufacturability challenges
- Provide expertise in complaint handling (excluding formal RMA cases)
- Support continuous improvement of manufacturing and engineering processes
- Ensure clear and timely resolution of technical production issues
- 7+ years of experience in CNC machining and/or sheet metal manufacturing
- Strong understanding of manufacturing processes (CNC, sheet metal fabrication)
- Experience working with technical drawings and design-related problem solving
- Fluent and professional English
- Fluent and professional German
- Customer-oriented mindset
- Strong problem-solving skills
- Ability to multitask in a fast-paced environment
- High attention to detail
- Strong understanding of customer needs
- Ability to adapt across different industries
- Working hours: CET (8:00–17:00 or 9:00–18:00)
- Remote work: possible (Germany / Poland / Bulgaria) or office-based (Munich)
- If located in Munich: hybrid work in line with back-to-office policy
- Holiday calendar: local law / Bavarian public holidays
- This role is initially planned as a replacement for approximately 1 year
- Extension is possible depending on team structure and business needs
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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