As a Technical Customer Success Manager, you'll drive customer value, ensuring successful adoption of OX Security solutions and managing accounts effectively.
At OX Security, we're on a mission to secure the software supply chain - helping security and development teams focus on what actually matters. We’re growing fast, and we’re looking for a Technical Customer Success Manager to be a key player in driving customer value and adoption.
In this role, you’ll be the trusted technical advisor for our customers, ensuring they succeed with OX from onboarding through expansion. If you’re a strong communicator, tech-savvy, and passionate about solving complex problems in cybersecurity, we’d love to meet you.
What We’re Looking For
- Bachelor’s degree in Business, Computer Science, or a related field.
- 3+ years of experience in customer success or a related role in a SAAS company in the application security or cybersecurity industry.
- Proven ability to manage multiple customer accounts and projects simultaneously.
- Excellent communication and interpersonal skills.
- Problem-solving mindset and the ability to think strategically.
Top Skills
Application Security
Cybersecurity
SaaS
OX Security Boston, Massachusetts, USA Office
141 Greenwood Sq, , Boston, Massachusetts , United States, 02136
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