Technical Coordinator

Overview
At MedTrans Go, we hire people with a passion for healthcare, technology, and entrepreneurship, as well as those who embody our core values of Integrity, Kindness, Respect, Determination, Collaboration, Growth, and Excellence.
MedTrans Go's proprietary platform acts as a two-sided digital marketplace that matches healthcare facilities/systems, as well as attorneys / law firms, medical funding companies, and more, ("customers") with businesses and individuals providing services like medical transportation and interpretation ("service partners").
The ideal candidate should be highly organized, possess excellent oral and written communication skills, and have a passion for technical problem-solving and operational coordination. The preference for this position is to be a full time hybrid role that is based in our headquarters of Atlanta, GA.
MedTrans Go is an early-stage startup with room for growth! Compensation packages for this position include an annual salary of $50-60K, commensurate with experience, and other benefits.
Responsibilities

• Partnering closely with leadership to manage technical priorities, workflows, and execution across the engineering organization

• Managing technical project logistics across multiple concurrent initiatives; running and owning daily engineering standups and distributing standup notes and action items; tracking product and engineering deliverables, timelines, dependencies, and risks; assisting with the organization of sprint planning, standups, retrospectives, and release coordination; maintaining the JIRA board and Confluence documentation

• Coordinating day-to-day communication between developers, leadership, and internal / external stakeholders; translating technical concepts into clear updates for non-technical stakeholders; engaging with internal and external stakeholders to gather technology-related feedback

• Maintaining technical documentation, internal processes, onboarding materials, and knowledge bases; creating and maintaining product requirements documents (PRDs), feature specifications, and implementation documentation for new initiatives

• Supporting QA processes, testing coordination, bug tracking, and release readiness while helping ensure compliance with healthcare regulations and software/data security standards, including HIPAA and SOC 2 requirements

• Helping evaluate and implement operational improvements, automations, and internal systems; helping evaluate and coordinate cross-functional and third-party integrations

• Assisting with infrastructure, tooling, SaaS administration, and developer operations as needed; supporting technical hiring coordination, vendor management, and procurement when required

• Assisting with incident response coordination, root cause analysis, and incident documentation/postmortem reporting

Qualifications
The right candidate for this role will be someone who takes initiative, is proactive, organized, agile, effective at communication, and has a passion for technology.

• Experience
  
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field and/or corresponding years of professional experience
  • 1+ year of experience in technical coordination, technical project management, startup operations, product operations, or a similar role
  • Experience using modern software development workflows and tools (JIRA, Confluence, AWS, etc.)
  • Experience coordinating remote/off-shore/near-shore engineering teams is a plus

• Skills
  
  • Organization and project management
  • Ability to handle competing priorities and multiple objectives
  • Excellent verbal and written communication
  • Strong attention to detail and follow-through
  • Comfort working directly with developers and managing technical discussions
  • Highly proactive with a strong sense of ownership and a collaborative approach to ensuring timely execution of deliverables
  • Ability to be effective in fast-paced and dynamic environments

Benefits

• Health, dental, and vision insurance
• Paid time off, including parental leave
• 401(k)
• Employee Assistance Program
• Employee development and leadership development courses and certifications
• Commuter Benefits
• Contribute to a fast-paced and quickly growing startup environment
• Opportunity for rapid career growth
• Flexible work environment

About MedTrans Go
MedTrans Go is a HealthTech startup that provides healthcare facilities access to medical transportation, interpretation, home health care, and delivery services. We work with medical practices, hospitals, and similar care facilities, as well as legal offices, to eliminate the burden of patient coordination via our online platform, allowing healthcare workers to easily and efficiently schedule services to reduce appointment cancellations, minimize revenue loss, and get patients the care they need.
If you have a passion for healthcare, technology, and serving others and are looking to join a company where you can own processes and experience steady growth, put your passion to work at MedTrans Go!