Technical Consultant

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.
We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.
Learn more about our culture and values via our Career page .
Job description
Join our Professional Services team as a Technical Consultant! In this role, you'll guide clients and partners through the configuration, integration, and implementation of Akeneo's solutions, delivering technical training and developing custom tools to ensure seamless adoption and alignment with business objectives.
Responsibilities:

• Lead the technical configuration and implementation of Akeneo's solutions, ensuring alignment with customer requirements and business objectives.
• Deliver technical training sessions and workshops to partners and clients.
• Assist customers and partners in designing and developing customisations and integrations.
• Advise clients on integration best practices, upgrade and migration strategies, and technical design, translating business goals into technical solutions that maximise product value.
• Develop and maintain technical knowledge on connectors and solutions that enhance the company's product offering, enabling smoother integrations and added value.
• Produce high-quality technical documentation, solution architectures, and integration diagrams to clearly outline implementation strategies.
• Provide technical expertise in identifying and resolving complex integration or implementation issues, ensuring minimal disruption to the client's operations.

Qualifications

• You have a successful track record in technical B2B SaaS implementations and solution architecture.
• You have a strong understanding of APIs, data flows, and integration best practices.
• You have experience delivering best-in-class training sessions and workshops.
• You have excellent communication skills, allowing you to build trusting relationships with clients and partners.
• You have solid problem-solving skills, allowing you to troubleshoot complex technical issues

Life at Akeneo
Culture
Diverse, cross-cultural team.
Office parties, team offsites
Top-notch 8-week onboarding program for new teammates, including live presentations, online courses you can take at your own pace, and an exhaustive checklist with all the resources, calls-to-action and support contacts for a smooth integration into the company
General
Competitive package and complementary health insurance.
Time off
Flexible working hours and hybrid setup (up to 3-4 days per week working from home).
16 weeks paid maternity leave (30 days paid leave if you are the second parent).
Gradual Return to Work program after maternity or adoption leave.
25 days holiday per calendar year in addition to Public Holidays.
️ Work from Anywhere Scheme - Explore the possibility of working from anywhere in the world for up to 30 days per year.
Health & Wellness
Individual and confidential coaching sessions with a mental health practitioner of your choice.
Plan your retirement with ease thanks to our 401k with company matching.
Equipment
Best-in-class communication and collaboration tools: Slack, Notion, Google Suite, Jira, GitHub...
A $600 personal hybrid working allowance to maximize your home office environment.
Professional Development
Participation in in-house events welcoming external guests (ie. Meetups) or industry events.
A $1,000 learning budget per employee per year.
Perks & Discounts
A $80/month Sustainable Transportation Allowance to support eco-friendly commuting options such as public transportation, biking, or carpooling if eligible.
Corporate Responsibility
Employee Volunteering program: give back to the community with two days per year dedicated to supporting the charities of your choice.
Join one or several of our Employee Resource Groups and take an active part in promoting diversity and inclusion within our company.
Diversity & Inclusion: Akeneo provides and ensures a safe work environment for everyone, regardless of seniority, gender identity, and expression, sexual orientation, disability, mental illness, neuro(a)typicality, personal appearance, body size, race, ethnicity, age, religion, nationality, or other characteristics. Akeneo is deeply anti-racist, anti-homophobic, anti-sexist, anti-ableist, and inclusive. We create the right conditions for you to feel safe and be yourself!
Interview process

• Say hi! If your application has caught our attention, you will receive an invitation to a 30-minute conversation with one of our Talent Partners, where you'll learn more about the role and about Akeneo.
• Meet your future manager! This 30-45 minute interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
• Meet the team! Project yourself into the reality of the position and confirm our company culture fits you with one or two additional interviews with your future colleagues or stakeholders.
• Sign your offer!

At all stages of your recruitment process, our Talent Acquisition team is committed to giving you an update in a one-week time frame.
So? Is this job description all about you? Then what are you waiting for - click that Apply button so that we can meet you without further delay!
Feeling hesitant because you think you're not checking 100% of the requirements for the job, but still feel confident and motivated to grow into the position? Don't hesitate to apply anyway, or reach out to us for questions or clarifications!