The Technical Business Systems Analyst will bridge the gap between business and IT by documenting requirements, analyzing processes, and optimizing systems using AI or automation to enhance efficiency and compliance.
General Description:
We are seeking a highly skilled Technical Business Systems Analyst (BSA) with extensive consulting experience gained at a top-tier firm such as a Big Four consultancy. The ideal candidate will combine business acumen, systems expertise, and technical troubleshooting skills to translate complex organizational needs into actionable solutions. This role will be pivotal in bridging the gap between business stakeholders and IT teams, ensuring enterprise platforms and applications — including emerging AI-driven and agentic systems — are optimized to drive strategic outcomes, compliance, and operational efficiency.
Essential Duties:
Partner with business leaders, technical teams, and external stakeholders to elicit, document, and validate business requirements for enterprise systems, platforms, and integrations.
Analyze current business processes, workflows, and data models to identify inefficiencies, risks, and opportunities for automation or modernization.
Develop and manage business requirements documents (BRDs), functional specifications, and user stories aligned with enterprise architecture standards.
Support solution design by working closely with architects, developers, and engineers to ensure technical feasibility and alignment with business objectives.
Facilitate workshops, design sessions, and stakeholder interviews to drive consensus and alignment.
Conduct gap analyses, impact assessments, and feasibility studies for new systems or enhancements.
Solve technical problems by identifying root causes, collaborating with engineering teams, and recommending sustainable solutions for complex issues.
Triage and prioritize system issues, incidents, and defects to ensure timely resolution while balancing business impact, risk, and technical constraints.
Perform system testing, user acceptance testing (UAT), and validation of end-to-end workflows.
Evaluate opportunities to leverage AI tools, agentic platforms, and intelligent automation solutions to streamline processes and enhance decision-making.
Deliver executive-ready presentations, reports, and dashboards to communicate findings, options, and recommendations.
Serve as a trusted advisor to leadership, leveraging prior consulting experience to provide insight into the industry’s best practices, regulatory compliance, and technology trends.
Required Skills:
Strong understanding of ERP, CRM, and/or financial systems (experience with platforms such as SAP, Oracle, Microsoft Dynamics, or Deltek Costpoint a plus)
Proficiency in requirements management, process mapping, and data analysis (tools such as JIRA, Confluence, Visio, or Lucidchart)
Knowledge of systems integration, APIs, and modern enterprise architectures (cloud, SaaS, hybrid models).
Familiarity with AI-driven solutions, machine learning concepts, and emerging agentic software platforms, with the ability to assess their applicability in enterprise environments
Proven ability to troubleshoot technical issues, perform root cause analysis, and coordinate with cross-functional teams for resolution
Excellent communication, presentation, and stakeholder management skills, with the ability to engage effectively from end users to C-suite
Proven track record of driving outcomes in regulated or compliance-heavy industries (government, defense, or public sector experience a plus)
7+ years of progressive experience as a Business Systems Analyst or similar role
Prior experience at a Big Four firm (e.g., Deloitte, PwC, EY, KPMG) or Booz Allen Hamilton strongly preferred
Demonstrated expertise in consulting methodologies, structured problem-solving, and delivering enterprise-scale technology projects
Required Education:
Bachelor’s degree in Information Systems, Computer Science, Business, or related field (Master’s preferred).
Physical Requirements:
While performing the duties of this job, the employee is occasionally required to stand, climb, stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 30 pounds.
Special Requirements:
This position is 100% on-site.
Responsibilities sometimes require working evenings and weekends, and in some cases with little to no advance notice.
U.S. citizenship and must be able to obtain and maintain a US Government security clearance
Compensation:
The base salary range for this full-time position is $132,765 - $165,983 + bonus + benefits.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range during the hiring process. Please note that the compensation details listed reflect the base salary only, and do not include potential bonus or benefits.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Top Skills
APIs
Cloud
Confluence
CRM
Deltek Costpoint
Erp
JIRA
Lucidchart
Machine Learning
Microsoft Dynamics
Oracle
SaaS
SAP
Visio
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