Technical Business Analyst, AI

We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As a Technical Business Analyst, you will work at the intersection of business strategy and technology, solving complex problems, optimizing performance, and driving enterprise-wide value. In this role, you will focus on identifying process inefficiencies, designing scalable solutions, and integrating AI-powered tools and low-code/no-code platforms to build innovative, data-driven applications. By partnering with internal teams, you'll embed intelligent technology into the organization's operational DNA-championing continuous improvement and a culture of modern, tech-enabled decision-making.
What you'll do as a Technical Business Analyst

• Identify and implement AI/ML solutions to automate workflows, enhance data insights, and support smarter decision-making across business functions.
• Leverage AI-powered low-code/no-code platforms to build and deploy intelligent applications that drive measurable impact.
• Explore emerging AI technologies-including generative AI, natural language processing, and predictive analytics-and translate them into practical solutions.
• Assess and diagnose complex business challenges, translating them into scalable, AI-enabled technology strategies.
• Facilitate and mentor Citizen Developers, enabling non-technical users to build and improve tools using both AI and low-code solutions.
• Stay current with trends in AI, automation, and enterprise tech to continuously enhance the organization's innovation roadmap.
• Drive major process transformation projects that incorporate scalable AI and automation technologies within cross-functional teams.

What you'll bring

• Proven experience applying AI tools and technologies (e.g., generative AI, machine learning, AI-driven automation) to solve real-world business problems.
• Deep understanding of AI capabilities and how to integrate them into business applications for maximum impact.
• Bachelor's degree in Business Management, Information Systems, Engineering, or a related field.
• Minimum 7 years in technical consulting, process optimization, or business technology roles, with a strong focus on data and tech-enabled solutions.
• Proficiency with low-code/no-code platforms and data tools, including SQL, Snowflake, Sigma, Zapier, Airtable, Appian, and Microsoft Power Automate.
• Strong analytical and problem-solving skills, with the ability to evaluate complex challenges and architect effective, scalable solutions.
• Excellent communication and stakeholder management skills, with a talent for translating technical concepts into clear business value.
• Experience working across functional teams and influencing change at multiple levels of an organization.

Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 115,900.00 USD - 144,900.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.