Tech Program Manager - Audit, Risk & Controls

Category/Area of Expertise: IT & Technology
Job Requisition: 495493
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: CIO - Management Cost Center (5145405)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
The Tech Program Manager II leads complex, multi workstream programs that deliver strategic business outcomes, ensuring alignment to scope, schedule, budget, and standards while coordinating teams, mitigating risks, and driving execution across the program lifecycle.
This role ensures strategic initiatives deliver measurable business outcomes through disciplined coordination, governance, and execution.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Quincy, MA and Salisbury, NC.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:

• Shape and lead program strategy, scope, and success criteria in collaboration with senior stakeholders.
• Manage multiple interdependent projects, ensuring alignment to business priorities and enterprise delivery standards.
• Oversee program planning, resource coordination, financials, timelines, risks, and dependencies.
• Drive cross functional alignment and facilitate informed decision making across governance levels.
• Evaluate program level risks and implement mitigation strategies to ensure successful execution.
• Provide clear, timely communication of progress, issues, and recommendations to executives and sponsors.
• Ensure compliance with SDLC/IDLC processes and delivery governance.
• Manage external partner performance and contracts supporting program delivery.
• Guide continuous improvement and adoption of modern delivery practices across teams.
• Drive resource estimates by partnering with solution and application owners for complex, large - scale programs.
• Build and manage program - level financial forecasts across all workstreams.
• Monitor actuals and variances, providing root - cause insights and mitigation plans to maintain financial targets.
• Track and report program financials, flagging risks such as invoicing issues or other emerging concerns.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.
• Reviews existing IT Policies and Procedures, performs assessment and support remediation of gaps in current state.
• Lead a team of analysts to support all Audit (Internal and External) and Controls Management activities within ADUSA Technology
• Manage and report progress on various Internal Audits and remediation of audit issues
• Coach and guide cross functional IT teams on implementing right controls
• Support continuous improvement of our Tech Audit and Controls engagement framework

Qualifications:

• Bachelor's degree or equivalent years of work experience.
• 10+ years of project/program management or delivery leadership experience.
• Demonstrated success leading complex, multi-team initiatives.
• Strong stakeholder engagement, communication, and risk management skills.
• Proficiency with delivery methods (Waterfall, Agile, hybrid) and lifecycle frameworks (SDLC/IDLC).

• Demonstrated expertise in financial management and reporting for large, complex programs with multiple projects and workstreams.
• Experience in GRC management roles preferred
• Deep understanding of IT Risk and Controls frameworks including ITGC and NIST framework required

Preferred Qualifications:

• Certification in project or program management (e.g., PMP, PgMP, SAFe).
• Experience with large enterprise transformations or matrixed organizational environments.

Salary Range: $151,200-$226,800
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-Hybrid #LI-NG1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.