Lead a team managing litigated property claims, oversee case management, and engage in alternative dispute resolution while ensuring compliance and effective communication.
⚖️ Lead Litigation Services with Authority – Make an Impact from Anywhere!
Position: Team Manager – Litigation Services 🧭
Location: Remote (USA) 🌎
Work Setup: Fully Remote 💻
What We’re Looking For
📝 5+ years of experience managing litigated property claims (Florida experience preferred)
🏠 Experience handling homeowner liability claims
🤝 Strong background in alternative dispute resolution (mediation, appraisal, etc.)
👥 Prior supervisory or team leadership experience
🎓 JD (Juris Doctor) strongly preferred
📚 Excellent knowledge of legal terminology, litigation processes, and claims handling
- Corresponds regularly to verbal and written requests for information from employees, management personnel, outside attorneys, federal and state agencies concerning policies and procedures, action needed/case activity status, coordination of schedules for conferences.
- Case oversight, planning, development and management
- Fact gathering and retrieving information, drafting and analyzing legal documents, collecting, compiling and utilizing technical information to make independent decisions and recommendations to supervising attorney.
- Manages:
- Subpoenas and document production.
- Collection, analysis, and production of electronically stored information (ESI), and eDM searches.
- Legal Records Holds process.
- Records Management administrative oversight.
- Low exposure litigated matters under attorney supervision.
- Department metrics and data analysis.
- Provides computer based litigation support via spreadsheets and databases.
- Update claim status in the corporate data base, as required.
- Participates in special projects and performs other duties as requested.
- Upholds the Crawford Code of Business Conduct at all times.
- BA/BS Degree or equivalent combination of training and experience that provides the required knowledge, skills and abilities; Certificate of completion from a Paralegal program approved by the American Bar Association preferred, but not required.
- 3 years' experience as a litigation paralegal or equivalent experience is required.
- Excellent skills with Microsoft business applications, and comfortable with a variety of proprietary computer software programs specific to insurance claims.
- Ideal candidate will have experience reviewing or working with property and casualty worker's compensation, disability, and other health related insurance claims files.
- Highly organized, detail-oriented and self-motivated.
- Ability to work with minimal supervision under tight deadlines.
- Strict compliance with required confidentiality, discretion and diplomacy.
- Exceptional verbal and written communication skills.
- Ability to use judgment, tact, and discretion.
- Ability to quickly assimilate oral and written data, to analyze facts and draw logical conclusions.
- Ability to maintain records, and prepare reports and correspondence related to the work.
- Excellent attention to detail with the ability to multi-task.
- Excellent telephone, writing, and proofreading skills.
- Outstanding organizational, interpersonal, and administrative skills.
- Must be self-motivated and able to meet deadlines under pressure.
- Strong technology and computer skills including Power Point, word processing and spreadsheet software, e-mail and database software programs.
- Strong initiative and ability to exercise independent judgment and discretion with regard to reporting functions.
- Strong analytical ability.
- Must have the highest integrity willing to provide client assistance in unrelated areas.
- Certificate of completion from a Paralegal program approved by the American Bar Association preferred, but not required.
#LI_JC3 #Remote
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