Team Manager - Personal Lines Underwriting

Why Arbella?
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
•On-site gym and fitness classes and one-on-one personal training
•On-site nurse, nutritional counseling, and mental health resources
•Full-service cafeterias
•Free shuttle service to Quincy Adams T Station
•Tuition assistance programs
•Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
•A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation
•Robust training, mentorship, and professional/personal development programs
•Colleagues who genuinely care about each other
Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009!

The Arbella Team Manager’s primary focus is to coach, motivate and lead team performance and production to ensure departmental goals are achieved in support of the business plan.  They may be responsible for risk selection operations and premium and profit development of an assigned territory.  They are responsible for execution of tactical, day-to-day activities and imparting functional technical expertise.  Assignments are generally task oriented and operational and may include an assigned underwriting territory. A Team Manager will accomplish tasks primarily through supervision of non-exempt and entry level exempt employees. Decision making authority typically pertains to routine company needs and establishing ongoing credibility in addition to adherence to the Underwriting Authority Guidelines.

Key Responsibilities

• Works under general direction of the Manager or above
• Responsible for the daily operation of a segment of a business unit, including assigned territory
• Hire, train, develop and retain a high performing team
• Supervises staff, conducts performance evaluations, assigns tasks, and makes performance recommendations
• Supervises work flow and monitors production goals
• Is considered a functional expert within their business unit
• Takes the lead on departmental objectives or projects
• Has ability to compile data and create reports to provide information to management
• Has limited authority to make decisions on budget and/or other business impact objectives
• Escalates concerns/issues to management when appropriate; keeps management abreast of unit’s activities
• Within authority, reviews policies as referred by the team underwriters, and authorizes exceptions to Arbella underwriting guidelines, as applicable, on an individual case basis.  Makes final underwriting decisions on problem items, agent appeals, and cases outside team members’ authority level
• Serves as Underwriter for selected agents as may be assigned
• May represent Arbella to industry professionals, customers, agents and other non-employees

Requirements:

• Bachelors degree highly preferred
• 3 years underwriting experience required
• Excellent communication, problem solving, influencing and relationship building skills required.
• Some leadership experience preferred but not required
• Must be detailed oriented with good time management skills