Team Lead – Paid Media

Smartly is looking for a Team Lead to join our Smart Services team. This role is ideal for an experienced paid media professional who combines client strategy expertise with people leadership skills. As a Team Lead, you’ll be responsible for managing key client relationships, guiding a team to deliver exceptional results, and driving adoption of Smartly’s solutions.

What you’ll do:

• Client Leadership: Act as a trusted advisor to senior stakeholders, ensuring strong client retention and value delivery through strategic guidance and operational excellence.
• Team Management: Lead, coach, and develop a team of paid media specialists and managers, setting clear goals, ensuring accountability, and fostering growth.
• Strategic Direction: Oversee the development and execution of testing agendas, campaign strategies, and adoption of Smartly’s tools to improve client performance.
• Operational Excellence: Ensure processes, SLAs, and best practices are followed consistently while driving efficiency and continuous improvement.
• Cross-Functional Collaboration: Partner with Creative Services, Marketing Science, Product, and Technical Consulting to deliver integrated solutions and share learnings across the organization.
• Commercial Awareness: Maintain strong understanding of contracts, forecasts, and account health, identifying opportunities for growth and efficiency.

What we’re looking for:

• 7+ years of experience in digital media, with deep expertise in Paid Social and strong understanding of the broader advertising ecosystem.
• 1+ year of experience in managing a team 
• Proven track record of building and maintaining senior client relationships.
• Strong analytical and strategic mindset with excellent communication skills.
• Highly organized, proactive, and able to balance client outcomes with team development.

Bonus points for:

• Experience in e-commerce, retail, or DTC verticals.
• Familiarity with Smartly.io or other paid media tech platforms.
•  Cross-channel experience across Meta, TikTok, Pinterest, Snap, LinkedIn, and Google.

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• Monthly wellness benefit and learning reimbursement opportunities 
• 401K plus matching & equity grants for all new Smartlies
• Volunteer time off days & company donation matching opportunities 
• Choice of computer (MAC or PC)
• And so much more… 

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.  Salary in USD : XXX