Team Lead - Advanced Analytics

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is seeking an experienced Team Lead, Advanced Analytics, to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The Operations Triage Group (OTG) is a team with Department of Veterans Affairs (VA), Office of Information Technology (OIT), that focuses on using advanced Site Reliability Engineering (SRE) and Data Analytics to improve the reliance of the 100 most critical (C100) systems serving Veterans and users.

The Team Lead, Advanced Analytics, in OTG must have experience managing Information Technology analytics related projects and teams. Must be well versed in analytics life cycle and project management methodologies. Must have the ability to understand and communicate executive requests effectively. Must be able to expertly decipher requests from the CIO, SES and other leaders within the context of executive OIT priorities and requirements and translate those into effective work efforts for the team to deliver to the client. Must have experience in tracking budget, costs, schedules, and performance progress of analytics requests and development efforts ranging from ad-hoc data requests to standard reporting. Must be able to identify and mitigate risks.

Responsibilities:

Analytics & Advance Analytics: 

• Lead Advanced Analytics efforts within the Operations Triage Group to perform big data transformation and drive actionable insights through data-driven decisions.
• Manage efforts of several (up to 10) Data Scientists and Data Analysts to produce meaningful reports, assessments, and other analytics products for the client and executive level leadership within OIT.
• Innovate and automate through advanced analytics and automation techniques to enable end-to-end data transformations and reporting aligned to the Project and agency mission objectives.
• Experience in test & release automation from non-production environments to Production using CI/CD, DevSecOps, etc. preferred.
• Well-versed with project mythologies & frameworks like Agile, SCRUM, and Waterfall and can tailor the approach based on project requirements.
• Drive all assigned tasks through completion and adhere to schedules, budgets, and scopes.
• Conduct regular formal reviews with the Project Manager to assess priorities, needs, status and challenges.
• Develop and maintain plans, Work Breakdown Structures (WBS), and schedules.
• Monitor and be responsible for milestones, identify potential schedule risks and issues, and manage cost, resources, and technical challenges.
• Notify the Project Manager of any critical issues and develop mitigating plans.
• Lead the development of analytics standards and procedures with the team.
• Manage approved changes, track work performance metrics, and take corrective actions.
• Be the primary Point of Contact (POC) for Advanced Analytics throughout the analytics lifecycle, providing status updates to Project Manager detailing objectives achieved, metrics, and stakeholder feedback. 

Stakeholder Engagement and Collaboration: 

• Collaborate with Agency, Project Manager, and ESOM Business Operations Team members to provide a holistic picture of ESOM Business Operations, including but not limited to:
• Conduct meetings with OTG and OIT senior leadership as required to accomplish requests and ensure stakeholder buy-in and alignment.
• Collaborate on metrics and ways of working improvement with other analytic groups within the contract and across the VA.
• Engage effectively with SREs, subject matter experts (SMEs), system owners, monitoring groups, and other stakeholders throughout OIT.
• Demonstrate a commitment to quality and customer support through regular communication, feedback collection, and promoting solutions and alternatives to the client. 

Location: This position can be performed in a remote setting within the United States and will support Eastern Time working hours.

• Bachelor’s degree in engineering, computer science, systems, business, or related scientific / technical discipline. (8 years of additional relevant experience may be substituted for education).
• 10 years of relevant data analytics experience.
• Experience in project management methodologies (Agile, Waterfall, and /or Hybrid) and stakeholder management (e.g., Weekly Progress reports, Workplan).
• Experience translating ambiguous requests from senior leadership into audience appropriate products that demonstrate value.
• Experience in tracking costs, schedules, and performance progress. Must be able to identify and mitigate risks.
• Strong analytical, problem-solving, and communication skills with sharp attention to detail.
• Effective communication, collaboration, organization, and coordination across multiple levels to ensure consistent and unified messaging in large organizations.
• Expertise in managing high-pressure situations, crafting messaging during crises, and mitigating communication risks.
• Ability to work across multiple teams to coordinate efforts and ensure deliverables are clear, action-oriented, and informative.
• Self-motivated to direct projects, clarify requirements, and ensure timely delivery.

Preferred: 

• Experience supporting a federal client. 

• Section 508 conformance experience or knowledge.
• Active PMP, Scrum Master, or equivalent Certification.

Clearance:

• Able to obtain and maintain Public Trust Clearance. 

• US Citizen or Green Card holder. 
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
• If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. 

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email [email protected] and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email [email protected].