As a Systems Engineer, you will support business continuity and technical solutions, maintain database integrations, and collaborate for system resilience.
The Team
This role will be part of the Office of Enterprise Resilience. The team is comprised of business continuity, emergency management, third-party resiliency, technical disaster recovery and emergency tool and notification roles.
Operating in a face-paced environment, we strive to improve overall company resiliency and minimize impacts from potential disruptions. We partner with groups across the enterprise and coordinate recovery from business disruptions. As a result, this team does provide on-call support.
The Impact:
The Minimum Qualifications
The Ideal Qualifications (DESIRED SKILLS)
#LI-SC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Salary Range: $102,500.00-$134,500.00
This role will be part of the Office of Enterprise Resilience. The team is comprised of business continuity, emergency management, third-party resiliency, technical disaster recovery and emergency tool and notification roles.
Operating in a face-paced environment, we strive to improve overall company resiliency and minimize impacts from potential disruptions. We partner with groups across the enterprise and coordinate recovery from business disruptions. As a result, this team does provide on-call support.
The Impact:
- Accountable for the validation and sync process of employee data from HR Systems to integrate with the company emergency notification tool. This enables the ability to effectively communicate critical information to impacted stakeholders.
- Develop and maintain technical acumen to support the administration of the Technical Toolset (xMatters, Alertus, ServiceNow & Everbridge)
- Provide collaborative support to business partners to identify and execute technical solutions based on business and end user needs.
- Conduct Database and Integration Maintenance to ensure daily processes and required updates are successful.
- Maintain the resiliency and integrity of toolsets, while identifying opportunities for improvement and efficiencies.
The Minimum Qualifications
- 3+ years' experience in technology development, application support, or related field.
- 3+ years' experience of technical knowledge and coding with JavaScript and PowerShell
- 3+ years' experience with troubleshooting and problem solving in a technical environment - accountable for technical solutions
The Ideal Qualifications (DESIRED SKILLS)
- Working Knowledge of Git (GitHub), Linux (VI Editor), Databases (PostgreSQL) and Event Management & Notification Tools (xMatters & MicroFocus).
- Experience working with enterprise tools, such as ServiceNow, xMatters, Alertus, Everbridge and MicroFocus.
- Experience working with VSCode using Javascript, ReactJS and PostgreSQL
- Familiarity with Emergency Management as well as Major Incident and IT Alerting
- The ability to demonstrate agility - understand customer needs, anticipate problems/challenges and respond proactively
- Experience with assessing business needs (non-technical) and developing technical solutions to business needs.
- Understanding of simple network management protocol, SNMP.
#LI-SC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Salary Range: $102,500.00-$134,500.00
Top Skills
Alertus
Everbridge
Git
JavaScript
Linux
Postgres
Powershell
React
Servicenow
Vscode
Xmatters
MassMutual Boston, Massachusetts, USA Office
Our new Boston campus opened in November in the Seaport neighborhood.
Boston Campus
Just like MassMutual, Boston's Seaport district is surrounded by decades of history, yet is now being recognized as a hub for digital innovation and professional growth. With us you can develop the skills you need to build a successful future and connect with talented and collaborative colleagues working together to help people secure their future and protect the ones they love.
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