Manage and support enterprise Windows infrastructure across physical, virtual, VMware, Citrix, Nutanix, and cloud environments. Responsibilities include monitoring, incident response, patch management, security hardening, performance optimization, lifecycle planning, migrations, software implementations, and cloud integration. The role requires troubleshooting complex infrastructure issues, supporting mission-critical systems after hours, and collaborating on technical projects and modernization initiatives.
GENERAL SUMMARY:
The Systems Engineer is responsible for managing and supporting a mid-large-scale Windows infrastructure. This is a hybrid role.
ESSENTIAL RESPONSIBILITIES:
- Configures, administers and supports enterprise‑scale Windows Server environments across on‑premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.
- Monitors the health and performance of the systems using monitoring tools (LogicMonitor).
- Responds to urgent and escalated support cases, including after‑hours and weekend incidents—to maintain uninterrupted operations in mission‑critical environments.
- Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.
- Collaborates with cross‑functional teams to support production systems, resolve complex issues.
- Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.
- Assists with or lead technical projects, such as server migrations, new software implementations, or cloud integration.
- Optimizes system performance through regular maintenance, updates, and improvements.
- Manages patch management.
- Performs other duties as required.
JOB SPECIFICATIONS:
- Bachelor’s degree in Computer Science, or a related field, or equivalent experience.
- 7+ years of experience managing mid-large Windows Server environments.
- Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware virtualization.
- Knowledge of Windows security hardening, patching, and upgrades.
- Ability to troubleshoot complex infrastructure issues.
- Strong communication and interpersonal skills with the ability to collaborate effectively with team members and stakeholders.
- Seeking a self-motivated individual passionate about emerging technologies and continuous self-learning.
- Covid vaccinated preferred.
Salary range:
120k to 135k
EEO Statement
Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Element Care is committed to valuing diversity and contributing to an inclusive working environment.
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