Systems Engineer

About Wonder

Everything’s on the menu at Wonder. Except compromise.  

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

Within Wonder, the Robotics team is a core pillar of our innovation strategy. We build the automation solutions that help make Wonder’s 'no-compromise' promise possible at scale. Our mission is to use robotics to enable incredible variety and culinary authenticity. By reimagining the kitchen environment, we improve the daily experience of our team members and ensure every customer receives a perfect meal, every time.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About The Opportunity

We’re seeking a Systems Engineer to operate in between our Hardware, Electrical, and Software teams developing Wonder’s new robotics products. You will support our engineering team with their projects, as well as lead your own projects managing consultants and automation vendors. You will play a critical role in researching, prototyping, integrating, and testing complex electromechanical and fluidic systems that will power our future products.

The Impact You Will Make 

Design & Engineering

• Synthesize inputs from Hardware, Electrical, and Software teams to author comprehensive, system-level schematics/diagrams (mapping motors, sensors, actuators, pneumatics, and power distribution).

• Perform deep dives into unfamiliar technologies, conducting rigorous research and trade studies to understand the landscape of solutions, and help define our path forward on various subsystems.

• Act as the primary technical point of contact with third party vendors supplying us with custom solutions to engineering challenges (such as custom blenders, or cup sealers). Call vendors on the phone or set up video calls to quickly align on vendor/product fit. Define control strategies to seamlessly integrate these technologies into our core architecture.

• Execute testing protocols for critical system components (e.g. pumps, valves, flow sensors, chillers, heaters) to ensure they meet performance, reliability, and throughput requirements.

• Lead the design and strategy for pneumatic and fluidic controls, including manifold configurations, overall routing/plumbing architecture, and safety strategy

• Partner with Mechanical Engineers to dive into datasheets and interface with applications engineers to spec needed sensors, actuators, cables, connectors, ect

• Learn the existing system-level documentation for the Infinite Kitchen product and use it as a baseline to establish a unified, consistent design language for system documentation across all other projects.

Commissioning & Support

• Provide on-site and remote troubleshooting support during installation, system startup, and ongoing operations

• Work collaboratively with cross-functional teams including mechanical engineers, software engineers, and technician teams

What You Bring to the Table 

Education & Experience

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related engineering field

• 5+ years of engineering work experience, at least 2 of which are in a System Integrator or Systems Engineering role in the industrial robotics/automation industry or similar

• Experience working with 3rd party vendors to make custom build/specced equipment to solve an engineering problem

Technical Skills

• Proficient in creating clear, logical system maps, wiring diagrams, pneumatic and plumbing diagrams, and flowcharts using tools like Lucidchart, Visio, or similar ECAD/schematic software.

• Proficient at CAD, control system wiring, and software scripting to rapidly design, build, and evaluate engineering concepts.

• A solid foundational understanding of electromechanical systems. You are comfortable reading schematics, understanding controls architecture, pneumatic and fluidic plumbing and controls, and working with both hardware and software teams.

• Comfortable designing or architecting electromechanical, pneumatic or fluidic systems from the ground up.

• Comfortable with reading and understanding detailed third party datasheets, evaluating components for application suitability and translating those learnings into simple conclusions and recommendations

• Proficient at researching unfamiliar technologies and building a fundamental understanding to map out potential solutions

• Familiarity with modern agile and project management tools (Jira, Confluence, Miro, etc.) to track progress and manage tasks effectively.
   

Professional Skills

• Ability to push forward on many projects at once, balancing priorities appropriately

• Highly capable of interfacing with vendors and third parties to describe requirements and evaluate component suitability. Excellent communicator.

• Willingness to travel occasionally for on-site commissioning and support

This role requires a minimum of 4 days a week in the office, with additional days as needed based on project demands.

This role is based in our Boston office in Charlestown, MA

Massachusetts: $124,000-$145,000 per year.

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.

Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here. 

A Final Note

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.