Systems Analyst III

Work Schedule

Environmental Conditions

Job Description

COMPANY:                            Thermo Fisher Scientific Inc.

LOCATION:                            168 Third Avenue, Waltham, MA 02451

TITLE:                                    Systems Analyst III

HOURS:                                  Monday to Friday, 8:00 am to 5:00 pm

DUTIES:                                 Provide technical expertise to build effective and scalable document and systems management solutions, aligning with Thermo Fisher Scientific standards & strategic objectives.
Support the validated and non-validated production systems by resolving access, incident and change requests in timely way, and enhance user experience.
Configure, develop, deploy and maintain quality management applications for Thermo Fisher Scientific.
Participate in Incident Management, Change Management, Defect Management, Release Management and Automation activities.
Resolve support tickets for Documentum and Captiva, working on the enhancements and development activities and systems documentations (GXP, CAPA, Deviations, PSG EDMS, and Enterprise EDMS).
Develop Documentum D2LS QDMS solution (D2FS, External Widgets, DFC, Per-mission sets and user management).
Coordinate with offshore and onshore teams.
Develop and production support in Documentum.
Application support to handle L3 issues, SRs with OpenText, troubleshooting, and log analysis.
Communicate with business to resolve defects and work on enhancements in D2/LSQM platforms.
Deliver validation documents such as installation qualification.
Perform D2-config options, customization, and deployments.
Review requirements and design specifications according to business.
Development in OpenText Documentum platform (preferably LSQM, D2 DFC/Server version 7.x, 16.x and above).
Work in JAVA, J2EE, and DFC, as well as automations.
Document migration from a third party/legacy system into Documentum.
Support, monitor, and troubleshoot both production and non-production environments.
Travel: Up to 5% domestic and international travel required. Telecommuting Employee: Can work remotely or telecommute.

REQUIREMENTS:                  MINIMUM Education Requirement: Bachelor’s degree in Computer Science, Electronic Engineering, Information Systems, or related field of study. MINIMUM Experience Requirement:  3 years of systems development, production support, or related experience.  Required knowledge or experience with: Experience with Documentum version 7.1 or above; Experience with LSQM in pharma/Life Science industry; Working in UNIX platform, monitoring Documentum services, logging files and troubleshooting; Documentum Query Language, APIs, Foundation Classes, WDK, and Business Object Framework; Working with Validated systems (CFR 9 Part 11); Working with QA/Validation team to complete compliance related activities such as periodic review, deviation assessment/investigation and providing technical root cause analysis for CAPA; Performance analysis and troubleshooting on Documentum application; Index troubleshooting and diagnostics on xPlore; Development experience in OpenText Documentum platform such as WDK, WebTop, D2, XCP, or DFC/ Server version 6.x, 7.x, 16.x and above); Java/ J2EE, DFC, DQL/ SQL, API, CTS and xPlore configurations, Tomcat, JBoss, / WildFly, SQL Server, Scripting, and Web Services (REST/ WSDL); Experience with document migration from a third party/legacy system into Documentum; Experience with coordinating different business groups to ensure completion/Closure of CAPA activities; GxP Environment experience; Composer; HTML, XML, CSS, JSP, JavaScript, SOAP; Unix, Windows; CTS, BOCS, AWS; and LSQM, Centerstage.