Systems Analyst, Customer Financial Management

Ready to help us transform healthcare? Bring your true colors to blue. 

What We Need

The Customer Financial Management department is a component of the Controller’s division.  The department supports many internal and external customers. Internal support is provided to Sales, Product Management, Underwriting, Actuarial, Legal, Banking & Investments, Member Services, Enrollment Operations, Government programs, Consumer Affairs, IT and Contracts by means of ensuring effective collaboration which ultimately ensures adherence to account agreements, corporate procedures, and regulatory requirements while seeking to provide excellent customer service. External support is provided to accounts, brokers, consultants and third party administrators by means of education, service, financial analysis and partnership.

The Systems Analyst is position responsible for the production maintenance of ASC billing and receivable systems. This includes ASP.NET applications, Angular JS, Microsoft Access applications, SSIS processes, and SQL server databases responsible for the billing of approximately four hundred million dollars per month. 

Day-to-Day

• Production support of the Fully Insured unit and ASC Billing and receivables. This includes Self Bill Reconciliations, ASC Billing applications, daily production including Oracle AR, adjustment and invoice uploads and special requests. Responsible for introducing and integrating technological advances into current and future processes to ensure BCBSMA position as a leader and to achieve continued operational and financial efficiency.
• Provide analytic business support for assigned aspects of customer financial arrangements.
•  Supports the development and implementation of new corporate systems that are integral to the Billing and receivable Management operations.
• Continuously evaluate current operational efficiencies and suggest process improvements that streamline activities and reduce operating expenses & cycle time while strengthening controls & increasing effectiveness.
• Support departmental goals by providing systematic processes for projects & corporate initiatives.
• Generation and analysis of information/reports for the management team.
• Monitor financial balancing and controls to ensure data integrity.
• Complete, with minimal supervision, project related deliverables, including reports, process workflow diagrams & project plans.

What You Bring

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range: $73,620.00 - $89,980.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.